INTERNSHIP DETAILS

Client Engagement Intern

CompanyCHANEL
LocationTokyo
Work ModeOn Site
PostedMarch 25, 2026
Internship Information
Core Responsibilities
The intern will support the CRM project management lead by assisting with scheduling and task management for CRM campaigns. They will also collaborate with global and Japanese teams on CRM projects and perform User Acceptance Testing (UAT) for digital projects.
Internship Type
full time
Company Size
29690
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide.​ ​ As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.​ ​ Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.​ ​ Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.​
About the Role

Marketing Intelligence & Communication division, Client Engagement department

 

Internship duration:  6 months during the following period : 2026/6/16 – 2027//15.

 

Missions

- Support CRM related project management lead by client engagement team

- Support managing the schedule and tasks of CRM campaigns.

- Collaborate with global and Japanese teams involved in CRM projects to support the progress of each project. 

- Perform UAT and summarize the feedback for various digital project

-Create and analyze reports on CRM activities and digital related tools done by competitors.

 

Requirements

  • Fluent Japanese, Fluent in English.

  • Holding an appropriate Working Visa in case of non-Japanese nationality.

  • Familiar with Excel, PowerPoint, digital tool

  • Data analysis and capabilities.

  • Strong interest in luxury personal goods and the digital field.

Key Skills
Fluent JapaneseFluent EnglishExcelPowerPointDigital Tool FamiliarityData AnalysisCRMProject ManagementUATReporting
Categories
MarketingData & AnalyticsAdministrative