Part-Time Seasonal Summer Internship - Member Service Representative

Description

Essential Duties and Responsibilities: 

• Processing payments via credit card, check, or cash.
• Assist members with billing inquiries and transactions.
• Operate and maintain all office equipment and computers.
• Provide exceptional member experience while interacting with the member.
• Maintain accurate records and logs of data entered.
• Ensure all safety procedures and rules are followed.
• Performs any other duties as assigned.
• Must be able to appropriately handle confidential information and act within the practices established by the Bluebonnet Red Flag policy.
• Demonstrate and act in accordance with Bluebonnet's Foundation Values.

Knowledge, Skills and Abilities: 

• Ability to navigate through multiple computer screens and applications with speed      and accuracy.
• Must have the ability to use basic office equipment.
• Must be dependable and prompt at all times.
• Effective verbal and written skills.
• Must possess excellent member service experience and skills, with a desire to serve our members and internal personnel in a positive manner.
• Must possess the ability to organize, plan and prioritize multiple responsibilities with minimal supervision.
• Must possess excellent keyboarding, writing and grammar skills for correspondence to the members and internal personnel.

Tools and Equipment Used:

• Office Equipment including computer, printer, copier, fax, etc.

Physical Demands:

• Requires repetitive motion of hands and fingers such as dialing and keyboarding.

Work Environment: 

• Typical office environment.
• Hours are consistent with normal business operations as well as employee and member requirements.
• Repetitive duties will be required throughout the day.

 Please note: Interns are restricted to working no more than 29 hours a week 

 Applications will be accepted through April 10, 2026.