INTERNSHIP DETAILS

AI Transformation Intern

CompanyEdelman
LocationNew York
Work ModeOn Site
PostedMarch 26, 2026
Internship Information
Core Responsibilities
The intern will support the development and rollout of the firm's AI platform, tooling, and transformation initiatives by assessing organizational needs and identifying workflow friction points. Key tasks include supporting discovery sessions, mapping current workflows, assisting in product design for internal AI tools, and helping drive adoption through change management materials.
Internship Type
full time
Company Size
6698
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead, act with certainty and earn the lasting trust of their stakeholders. We develop powerful ideas and tell magnetic stories that move at the speed of news, make an immediate impact, transform culture and spark movements. Since our founding in 1952 by Dan Edelman, we have remained an independent, family-run company. We use our profits to strengthen our business, provide our employees with opportunities to grow, advance our industry, and serve as a responsible citizen of the world. Every day, we strive to live and work by a long-held set of core values: the pursuit of excellence, the freedom to be curious, the courage to do the right thing, and a commitment to improving society. Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.
About the Role

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions.

We are seeking an intern to support the development and rollout of Edelman’s AI platform, tooling, and transformation initiatives. This role sits at the intersection of product management, user experience research, and change management.

The intern will work closely with cross-functional teams to help assess organizational needs, identify workflow friction points, support the design of AI-enabled tools and features, and help drive adoption across the firm. This is a hands-on opportunity to contribute to shaping how Edelman works in the future — and how AI transforms the communications industry more broadly.

Key Responsibilities 

Discovery & Research 

  • Support stakeholder interviews, workshops, and discovery sessions to identify needs, pain points, and process friction 

  • Help map current-state workflows and develop journey maps to highlight opportunity areas 

  • Synthesize qualitative and quantitative findings into clear insights and recommendations 

Product Design & Development 

  • Assist in defining product concepts, user stories, and feature requirements for internal AI tools 

  • Contribute to wireframes, lightweight prototypes, and feedback loops 

  • Support pilot programs and testing cycles, capturing insights to inform iteration 

  • Help document product updates and roadmap elements in structured, usable formats 

Change Management & Enablement 

  • Support the development of change management and adoption strategies 

  • Help create enablement materials including adoption toolkits, training decks, guides, and FAQs 

  • Draft internal communications plans to articulate value, behavioral shifts, and impact 

  • Track adoption signals and feedback to help refine tools and rollout approaches 

 

Ideal Candidate 

  • Strong interest in product management, user experience research, organizational change, or innovation 

  • Demonstrated curiosity and fluency with AI tools, with an interest in how AI transforms workflows and industries 

  • Ability to break down complex systems and processes into clear, structured insights 

  • Strong writing and presentation skills (proficiency in Figma is ideal) 

  • Comfortable working in ambiguity and contributing to early-stage initiatives 

  • Proactive, detail-oriented, and able to manage multiple tasks within a structured environment 

  • Relevant coursework or prior internship experience in product, consulting, research, strategy, or innovation is a plus 

Additional Information: 

  • Interns are paid $22/ hour and are expected to work a full-time schedule (40 hours/ week) 

  • The internship is a 10-week program beginning on Monday, June 8, 2026 to Friday, August 14, 2026 

  • In order to be considered, you must have at least completed your junior year of undergraduate study by the summer of 2026 

  • The internship program will be hybrid—3 days/week in office 

  • Edelman does not provide any form of housing reimbursement  

  • Only students who are authorized to work in the United States will be considered  

# LI-NM1

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.

DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.

Key Skills
Product ManagementUser Experience ResearchChange ManagementAI ToolsWorkflow AnalysisProduct DesignWireframesPrototypingAdoption StrategiesStakeholder InterviewsJourney MapsWritingPresentationFigma
Categories
TechnologyConsultingData & AnalyticsCreative & MediaSoftware
Benefits
Medical InsuranceDental InsuranceVision401KLife InsuranceDisability InsurancePaid Time OffTravel AssistanceWellness Programing