HR Intern - Jumia (Full Time)

The HR Intern will play a critical support role within the HR Team, contributing to the smooth execution of daily HR operations and office management activities. This role is designed for a highly organized, proactive, and service-oriented individual who is passionate about people, workplace experience, and operational excellence. The intern will support core HR processes, front-of-house coordination, and administrative functions, while also assisting in maintaining an engaging, efficient, and employee-centric work environment. This position offers hands-on exposure to HR operations, office coordination, and employee experience within a fast-paced, dynamic environment like Jumia.

What You Will Be Doing

• Provide day-to-day administrative support to the HR team across various operational activities

• Support employee attendance tracking, documentation, and reporting to ensure accuracy and compliance

• Act as a first point of contact for front-of-house coordination—welcoming visitors, supporting staff inquiries, and ensuring a professional office experience

• Assist in coordinating office management activities, including supplies, facilities, and vendor interactions

• Support onboarding processes for new hires, ensuring a seamless and positive employee experience from day one

• Maintain and update HR records, databases, and personnel files with a high level of confidentiality and accuracy

• Provide backup support to the HR Operations team when required, ensuring continuity in key HR processes

• Assist in organizing employee engagement initiatives and wellness activities that enhance workplace culture

• Support internal communication and coordination efforts across departments

• Contribute to continuous improvement of HR and office processes to enhance efficiency and employee satisfaction.

What We Are Looking For

• A recent graduate or currently pursuing a degree in Human Resources, Business Administration, or a related field

• Strong organizational skills with attention to detail and ability to multitask effectively

• A proactive, solution-oriented mindset with a strong sense of ownership

• Excellent interpersonal and communication skills, with a customer-service approach to employee interactions

• High level of integrity and ability to handle confidential information responsibly

• Proficiency in Microsoft Office tools (Excel, Word, PowerPoint); familiarity with HR systems is a plus

• Ability to thrive in a fast-paced, dynamic, and multicultural environment

• A genuine passion for HR, people experience, and creating a positive workplace environment.