INTERNSHIP DETAILS

Intern Customer Service Quality

CompanyZF Group
LocationMexico
Work ModeOn Site
PostedMay 24, 2026
Internship Information
Core Responsibilities
The main task involves working on a special project to develop a tool for digitalizing and semi-automating budget management and communication within the Quality Customer Service Area. This includes project development and communicating with supporting areas to ensure project progress.
Internship Type
full time
Company Size
60917
Visa Sponsorship
No
Language
English
Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page

About The Company
ZF is a global technology company supplying advanced mobility products and systems for passenger cars, commercial vehicles and industrial technology. Its comprehensive product range is primarily aimed at vehicle manufacturers, mobility providers and start-up companies in the fields of transportation and mobility. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate as well as enhancing safe mobility. Alongside the automotive sector – passenger cars and commercial vehicles – ZF also serves market segments such as construction and agricultural machinery, wind power, marine propulsion, rail drives and test systems. With some 153,000 employees worldwide, ZF reported sales of €38.8 billion in fiscal year 2025. The company operates 162 production locations in 29 countries. For further press information and photos please visit: www.zf.com Imprint: https://www.zf.com/site/meta/en/imprint.html Data Protection: https://www.zf.com/master/media/en/corporate/m_zf_com/meta/data_protection_social_media/Data_Protection_Notice_Social_Media_EN.pdf
About the Role

Req ID 85525 | Frenos - Santa Rosa de Jauregui, Mexico, Frenos y Mecanismos, S. de R.L. de C.V.

 

At ZF you are part of something greater! You contribute to a more efficient and greener tomorrow. You will be part of a dynamic, international organization and will produce high quality products in a safe, clean and flexible work environment.

Job Description

  • What you can look forward to as Intern Customer Service Quality:
    *Main task is to work on a Special projects, initiating specifically with the development a tool to digitalize and semi automatice the management and communication of budget management (inputs required from the team and communication to Mgr) , for the Quality Customer Service Area.
  • Area of responsibility; development of project and ownership of communicating with supporting areas to assure project development.
  • Function and responsibility; Trainee for Quality Customer service area dedicated 75% of time to project development and 25% to support additional  specific tasks of area (supporting in follow up of return and shipment ot component / parts to customers).
  • Internal environment / interfaces as will require to work closely with different internal areas as well with in communication with external as Tec Reps and Sorting suppliers.

    Your Profile as Intern Customer Service Quality;
  • Education; Industrial Engineer
  • Preferable Specific knowledge (CATIA, SAP BW, etc.)
  • Programming, Basic Quality topics
  • Social competence / technical ability; Interpersonal skills and sense of urgency leaded by results.
  • Language skills: spoken English preferable.  

 

Por qué elegir ZF Santa Rosa Frenos?

  • Apoyo Económico Mensual
  • Beneficios Sociales (Comedor y Transporte)
  • Ubicación; Avenida la griega 101 Parque Industrial Querétaro 76220 Santa Rosa Jauregui, Querétaro.

 

Be part of our ZF team as Intern Customer Service Quality and apply now!

Key Skills
Project DevelopmentTool DevelopmentDigitalizationSemi AutomationBudget ManagementCommunicationQuality Customer ServiceComponent Follow-upShipment Follow-upInterpersonal SkillsSense of UrgencyResult OrientedEnglish
Categories
Customer Service & SupportEngineeringManufacturingAdministrative
Benefits
Monthly Financial SupportSocial Benefits (Cafeteria and Transportation)