INTERNSHIP DETAILS

IT Intern – In-Person/Hybrid

CompanyKerberRose S.C.
LocationAppleton
Work ModeOn Site
PostedMarch 27, 2026
Internship Information
Core Responsibilities
The IT Intern will provide friendly, front-line IT support to employees both in person and remotely, assisting with onboarding/offboarding tasks, device setup, and basic Microsoft 365 troubleshooting. Responsibilities also include documenting fixes, tracking IT inventory, and escalating issues while learning best practices.
Internship Type
full time
Company Size
11
Visa Sponsorship
No
Language
English
Working Hours
32 hours
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About The Company
KerberRose Wealth Management delivers trusted advice to guide families and business owners toward financial freedom. We are small enough to provide personal, hands-on counsel, yet large enough to serve each individual’s financial needs. By working closely with our valued clients, we are able to combine intelligent financial life advice with a unique tax-advantaged wealth planning process. Customized wealth management solutions help our clients identify what is important to them and then create a plan to achieve success. KerberRose Wealth Management's group retirement plan division, KerberRose Retirement Plan Services, is focused on delivering superior retirement plan consulting services. KerberRose Retirement Plan Services assists plan sponsors in the areas of plan design, benchmarking, investment advice, fiduciary compliance and participant outcomes. KerberRose Wealth Management, LLC is a Registered Investment Advisor. Certain representatives of KerberRose Wealth Management, LLC are also Registered Representatives offering securities through APW Capital, Inc., Member FINRA/SIPC. 100 Enterprise Drive, Suite 504, Rockaway, NJ 07866 (800)637-3211. KerberRose Wealth Management, LLC is not owned or operated APW Capital, Inc. Financial Planning and Investment Advisory Services are offered through KerberRose Wealth Management, LLC. Check the background of this firm on FINRA's BrokerCheck.
About the Role

Description

About the role

We’re looking for an IT Intern to support our internal IT team with day-to-day user support and hands-on technology tasks. This is a great opportunity for someone who’s curious, coachable, and enjoys helping people—while gaining real experience in a professional environment across end-user support, Microsoft 365, device setup, and IT operations.


What you’ll do

  • Provide friendly, front-line IT support to employees (in person and/or via phone, Teams, or email)
  • Assist with onboarding and offboarding tasks (account setup, access requests, basic configuration)
  • Help set up and deploy devices (laptops/desktops, monitors, peripherals, and mobile devices as needed)
  • Support Microsoft 365 applications (Outlook, Teams, OneDrive/SharePoint) with basic troubleshooting and user guidance
  • Document common fixes and create simple “how-to” guides to help users self-serve
  • Help with IT inventory and asset tracking (devices, accessories, and replacements)
  • Escalate issues appropriately and work alongside the team to learn troubleshooting best practices
  • Participate in small projects as time allows (process improvements, cleanup, organizing, light automation, etc.)


Requirements

  • Currently enrolled in (or recently graduated from) an IT-related program (IT, CIS, MIS, Computer Science, Cybersecurity, etc.)
  • Strong customer service mindset and communication skills (you enjoy helping people and explaining things clearly)
  • Comfortable learning new tools and asking questions
  • Basic familiarity with Windows and common business applications (especially Microsoft 365)
  • Reliable, organized, and able to handle tasks with attention to detail


Nice to have (not required)

  • Prior help desk, retail tech, or customer support experience
  • Familiarity with ticketing systems, basic networking concepts, or device management tools
  • Interest in cybersecurity, systems administration, or cloud services


Schedule / hours

  • Target: 32 hours/week during summer with potential to stay on during school or after internship ends.
  • Start/end dates: Flexible based on school schedule


Work location

  • In-person at our Oshkosh or Appleton offices with potential for hybrid after onboarding/training.


Reporting structure

  • Reports to: IT Manager
  • Works closely with: IT Support Team


What you’ll gain

  • Real-world IT experience in a professional environment
  • Mentorship and training from an experienced IT team
  • Exposure to modern workplace tools (Microsoft 365, collaboration platforms, endpoint support)
  • Opportunities to build practical troubleshooting, documentation, and customer support skills


Culture and Core Values:

KerberRose offers a fun, supportive atmosphere of professionalism with a personal touch. We believe in creating an environment that encourages and supports professional and personal development. Our core values drive our culture:

  • Honesty
  • Integrity
  • Respect
  • Balanced Life
  • Community Oriented

KerberRose is nationally recognized for its flexible workplace practices and is one of Inside Public Accounting’s Top 200 Firms.

Key Skills
User SupportMicrosoft 365Device SetupIT OperationsTroubleshootingCustomer ServiceCommunicationWindowsOnboardingOffboardingAsset TrackingDocumentationTicketing SystemsNetworking ConceptsDevice Management
Categories
TechnologyCustomer Service & SupportAdministrative