Social Media Intern

About Fetch

At Fetch, we’re dedicated to helping pets live their healthiest and happiest lives. Our comprehensive insurance coverage is designed with modern pet parents in mind, and we’re proud to support the veterinary, shelter, and breeder communities. We believe in ensuring pets receive the best care possible and are committed to making that vision a reality every day.

Fetch is a high-growth Warburg Pincus portfolio company with an expanding team of over 350 pet-loving employees working together to shape the future of pet health and wellness.

About the Industry

The pet insurance industry is more important than ever, offering peace of mind and financial protection for pet owners. The sector is expanding quickly, fueled by growing awareness of the need for accessible, high-quality veterinary care. With advances in veterinary medicine, pets now have access to the most effective treatments available, making pet insurance an essential component of modern pet care.

Fetch Pet Insurance, a tech-enabled pet wellness company, has consistently been an innovative leader in the pet insurance industry, offering the most extensive and all-inclusive pet insurance and health advice. 

Put simply, Fetch makes vet bills affordable. We offer a comprehensive product that does not have any restrictions based on breed, age, or size. We are believers in helping pets get through their bad days but also focus on extending the good days. How do we do that? – through a wide portfolio of products + offerings, which include Fetch Health Forecast, our pet health and lifestyle blog, The Dig, and our partnerships with Project Street Vet and animal no-kill shelters across North America.

At Fetch, you are a part of that innovation. We value transparency among our coworkers and always have an open line of communication. Ask anyone who works here, it is an all-hands-on-deck, cross-functional, collaborative effort, where you will be able to interact with brilliant, creative, like-minded individuals who have an equally immense passion for pets.

JOB OVERVIEW 

As a Social Media Intern, you will build upon your classroom experience through hands-on work supporting Fetch’s brand presence across social platforms. 

Working closely with the Senior Manager of Brand Reputation, you will contribute to content creation, community management, and social media initiatives that support Fetch’s brand and customer experience.

Alongside our team, you’ll gain exposure to how social media, brand reputation, and customer experience come together to support the growth of Fetch.

The expectation is for this intern is to work a five (5) day, 40-hour week unless otherwise scheduled by their supervisor.

• Duration: 3–4 months
• Location: Remote

RESPONSIBILITIES 

• Understanding the overall concept of the company, including the brand, customer, product goals, and all other aspects of the assigned department.
• Creating and proposing content ideas for Facebook and Instagram as well as scheduling across those social media platforms.
• Assisting with community management, including monitoring channels and supporting responses and review management
• Coordinating with internal teams to help address social media inquiries or concerns
• Assisting with social listening, reporting, and performance insights
• Supporting brand reputation initiatives and identifying opportunities to improve engagement
• Accepting designated, business-focused projects, proposing ideas, and presenting work during the internship

REQUIREMENTS

• Currently in your junior or senior year - or recently graduated - in Marketing, Communications, Digital Media, or a related field
• Prior internship experience required (preferably in social media, marketing, or content creation)
• Familiarity with social media platforms such as Facebook, Instagram, TikTok, and YouTube
• Strong written and verbal communication skills, with attention to tone and detail
• Ability to take initiative, manage multiple tasks, and work in a fast-paced environment
• Proven ability to think creatively while also applying critical thinking

WHAT WILL HELP YOU BE SUCCESSFUL

• Experience working on brand social media (beyond personal accounts)
• Ability to balance creativity with performance and data-driven thinking
• Comfortable working independently and taking ownership of projects
• Curious, proactive, and eager to learn
• Strong attention to detail, especially in tone, timing, and communication

COMPENSATION

This internship is paid at $20 per hour for full-time, 40-hour work for the duration of 3-4 months. Please note: any compensation range listed on this posting is for internal system requirements - this role is compensated at a fixed hourly rate of $20.

WORK-FROM-HOME SET-UP

• Subscription to a reliable high-speed internet connection (minimum of 100 Mbps download and 30 Mbps upload speed)
• A quiet, dedicated place to work in your home that is not easily disrupted by background noises or regular distractions
• Office space must be large enough to accommodate two 19” monitors, a laptop, mouse, keyboard, and headset.
• Ability to set up and connect (with instructions and remote IT team assistance) equipment that is shipped to your home