INTERNSHIP DETAILS

PC Services Intern

CompanyPrimerica
LocationDuluth
Work ModeOn Site
PostedMarch 27, 2026
Internship Information
Core Responsibilities
The intern will assist the IT support team with end-user computing, device management, and service desk operations, including troubleshooting hardware/software issues and providing first-level support. Responsibilities also involve assisting with laptop/desktop imaging, configuration, deployment, and documenting support requests in the ticketing system.
Internship Type
full time
Salary Range
$18 - $22
Company Size
17597
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Primerica is a leading provider of financial products and services in North America, with over 2,800 corporate employees who support over 151,000 licensed independent representatives providing financial education and offering financial products and services to their clients. Primerica was founded 48 years ago and is publicly traded on the New York Stock Exchange (NYSE) under the symbol "PRI". Primerica’s focus is on serving the needs of middle-income families by providing products such as term life insurance, mutual funds, annuities, and mortgages. In addition to the products and services we offer, Primerica also offers entrepreneurial-minded individuals the opportunity to build their own financial services business. More information about Primerica's Business Opportunity can be found on www.primericabusinessopportunity.com. Headquartered in Duluth, GA, Primerica operates throughout the U.S., Canada, and the territories of Puerto Rico and Guam. We believe financial security should be possible for everyone, so we strive to meet families where they are today and help them be better prepared for their future.
About the Role

Join Our Team

In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America’s Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America’s Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.

About this Position

Primerica is seeking a PC Services Intern. PC Services is part of the Infrastructure division and will have an inside understanding of the various departments in the data center. The intern will be educated about endpoint management, builds, and support in a corporate environment. During their summer with Primerica, they will work within the team format and could support the organizations departmental moves, laptop deployments, and equipment disposal. They will also have the opportunity to learn about the departments of Wintel, Unix and Mail Administration.

Salary range is $18–$22 per hour, depending on the student’s undergraduate level. Salary ranges for graduate students may vary.

Responsibilities & Qualifications

  • Assist the IT support team with end-user computing, device management, and service desk operations.
  • Troubleshooting hardware and software issues, asset management, and IT support processes.
  • Provide first-level support for end-user hardware and software issues.
  • Assist with imaging, configuring, and deploying laptops, desktops, and peripherals.
  • Document and track IT support requests in the ticketing system.
  • Support asset inventory management and hardware lifecycle processes.
  • Perform basic troubleshooting for network and printer connectivity issues.
  • Help develop user guides and IT support documentation.

Minimum Requirements

  • Currently pursuing a degree in Information Technology, Computer Science, or a related field.
  • Basic knowledge of Windows, macOS, and common enterprise software applications.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and provide customer-focused IT support.

FLSA status:
This position is exempt (not eligible for overtime pay):

No

Our Benefits:

  • Day one health, dental, and vision insurance

  • 401(k) Plan with competitive employer match

  • Vacation, sick, holiday and volunteer time off

  • Life and disability insurance

  • Flexible Spending Account & Health Savings Account

  • Professional development

  • Tuition reimbursement

  • Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Key Skills
End-User ComputingDevice ManagementService Desk OperationsHardware TroubleshootingSoftware TroubleshootingAsset ManagementIT Support ProcessesImagingConfigurationDeploymentTicketing SystemInventory ManagementNetwork TroubleshootingPrinter TroubleshootingDocumentation DevelopmentProblem-Solving
Categories
TechnologyCustomer Service & SupportAdministrative
Benefits
Health InsuranceDental InsuranceVision Insurance401(k) PlanVacationSick TimeHoliday Time OffVolunteer Time OffLife InsuranceDisability InsuranceFlexible Spending AccountHealth Savings AccountProfessional DevelopmentTuition Reimbursement