Internship Field Supervisor
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Job Title: Internship Site Supervisor
Status: Full-Time, Non-Exempt (40 hours/week)
Reports To: Volunteer Workforce Program Manager
Location: Portland, OR (in-office required), after 6 months of employment and based on program needs, this role may be able to accommodate 1 remote work day per week.
Schedule: Monday–Friday, 8:30 am – 5:00 pm. May require evening hours one day a week based on programmatic needs. Will require occasional evening and weekend hours to attend program events, and internship recruiting and outreach events.
Salary: The starting base rate for this role is $27 per hour plus a $2/hr. differential for employees who possess a Master's degree in a related field, a 2% differential for employees who live and work from Oregon, and a $1/hr. differential for hours worked in the office when regularly working in the office 3 days per week ($30.58 per hour with those differentials). See below for more details about the compensation package.
About Lines for Life: Lines for Life is a regional nonprofit dedicated to preventing substance abuse and suicide and promoting mental wellness. We provide crisis intervention, prevention, and advocacy services to hundreds of thousands of people each year.
Internship Site Supervisor Role Summary:
Are you a clinically grounded social worker who is passionate about mentorship? Do you thrive when coaching emerging professionals and helping them build confidence in high-stakes environments?
Lines for Life is seeking an Internship Site Supervisor to guide and develop graduate and undergraduate interns within our Workforce Development Program. This role centers on clinical supervision, professional growth, and skill-building; supporting students as they translate classroom learning into real-world crisis intervention practice.
If you enjoy teaching, mentoring, and strengthening ethical, competent practitioners, this is a meaningful opportunity to shape the future of behavioral health professionals in Oregon and beyond.
The Internship Site Supervisor leads a structured, equitable internship experience for graduate and undergraduate students. This role provides weekly clinical supervision, oversees intern onboarding and documentation, conducts quality assurance, and supports ongoing skill development in crisis intervention. You will be supporting interns in developing their crisis assessment and intervention skills as they support a variety of callers across several different crisis and support lines. The Supervisor partners closely with interns to strengthen clinical judgment, ethical decision-making, and crisis response skills. While this role includes in-office operational support during shifts, its primary focus is mentorship, supervision, and professional development.
Internship Site Supervisor Responsibilities:
Clinical Supervision & Intern Development
- Focus: Supporting intern growth and clinical skill-building
- Provide weekly clinical supervision to graduate- and undergraduate-level interns
- Conduct call monitoring and deliver structured, strengths-based feedback
- Support interns in applying crisis intervention models and ethical standards
- Complete evaluations and ensure all academic and program requirements are met
- Foster a supportive, growth-oriented learning environment
Internship Program Operations
- Focus: Managing the intern lifecycle and program logistics
- Support intern recruitment, screening, and onboarding processes
- Manage academic documentation and internship requirements
- Support intern and volunteer training initiatives
- Contribute to the continuous improvement of internship processes
Quality Assurance & Clinical Excellence
- Focus: Ensuring high-quality care and adherence to standards
- Provide real-time coaching and support during crisis contacts as needed
- Promote accurate documentation and adherence to clinical best practices
- Reinforce ethical standards and quality expectations across intern work
Cross-Functional Collaboration & Team Support
- Focus: Integrating the role within the broader program
- Partner with internal teams to identify meaningful internship projects
- Support a positive and collaborative team culture within Workforce Development
- Provide backup support for Workforce Development Supervisors as needed
Internship Site Supervisor Required Qualifications:
- Master's of Social Work (MSW) degree completed at least two years prior to application date
- Licensure preferred (LMSW, LCSW, or equivalent)
- Minimum two years of client-facing experience (counseling, crisis work, hospital, school, case management, etc.)
- Experience providing supervision or on-the-job coaching
- Strong knowledge of the Social Work Code of Ethics
- Sound clinical judgment and crisis intervention skills
- Experiencing providing services to people experiencing crisis
- Cultural responsiveness and ability to work effectively with diverse populations
- Strong written, verbal, and documentation skills
- Proficiency with electronic records systems and Microsoft Office tools
- Able to commit to punctual and reliable attendance to shifts
Internship Site Supervisor Work Environment:
- This position is based in our Portland office to allow for in-person intern and volunteer supervision and live coaching.
- Work is primarily office-based and requires the ability to sit or stand for extended periods and the ability to work in high acuity crisis situations
- After 6 months of employment and based on program needs, this role may be able to accommodate 1 remote work day per week.
Compensation: This is a union position with a step progression based upon years of service at Lines for Life and below is the current step scale for the base rate and each step would have the $2 graduate degree differential, 2% Oregon premium, and $1 in-office differential added onto pay when applicable:
0-3 years: $27.00
3-5 years: $28.62
5-7 years: $30.34
7-10 years: $32.16
>10 years: $34.09
Lines for Life offers a great benefits package valued at over $14,750 per year, $11,400 in premium coverage for employee health, vision and dental coverage, full coverage of short and long-term disability and life insurance premiums; a competitive paid time off package; a matching 401K plan equivalent to 3% of the annual salary during the first 2 years of employment after passing the match eligibility date; as well as a flexible spending plan; an employee assistance program; a free Fitbit; public service loan forgiveness (PSLF) employment certification; and eligibility to participate in an extracurricular professional development program after 6 months of employment.
If you need reasonable accommodations to participate in the application process or interview, including any pre-employment assessments, please inform us by contacting hr@linesforlife.org.
This job description is not meant to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the position's scope and function in the company.
EEO: Lines for Life strives to create a diverse, inclusive environment to better represent the communities that we serve. We are an equal opportunity employer. Lines for Life shall not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin. However, it shall not be a violation of this clause for Lines for Life to extend a publicly announced preference in employment to Indians living on or near an Indian reservation, in connection with employment opportunities on or near an Indian reservation, as permitted by 41 CFR 60-1.5.
All Lines for Life employees must be approved to work by the Oregon Department of Human Services’ Background Check Unit. Background checks are completed after a conditional offer of employment has been extended.
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