INTERNSHIP DETAILS

CES Operations and Customer Support Intern

CompanyConsumer Technology Association
LocationArlington
Work ModeOn Site
PostedMarch 30, 2026
Internship Information
Core Responsibilities
The intern will assist CES Operations with event management for a large trade show, focusing on attendee customer service, registration processes, and temporary staff management and training. Key duties include managing registration website updates, handling customer service inquiries, and maintaining website content for planning pages.
Internship Type
intern
Company Size
372
Visa Sponsorship
No
Language
English
Working Hours
35 hours
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About The Company
Since 1924, the Consumer Technology Association (CTA)® has played a leading role as an advocate for the technology industry and a catalyst for innovation. Our members represent more than 1300 companies who are all working to move technology forward, together. Producer of CES.
About the Role

(Full-time/Long-term Internship) 

 

Hours Per Week: Approximately 35 hours per week (standard business hours are 9:00 AM–5:00 PM). Schedules are flexible to accommodate current student class commitments.

 

Approximate Duration: June/July 2026 through early/mid-2027. Internships may last up to 11 months from the start date.

 

Hybrid Work Schedule: Interns are expected to work onsite Monday through Wednesday, with the option to work remotely on Thursday and Friday.

 

Basic Function of the Position:

To assist CES Operations with event management for a large-scale trade show, including attendee customer service, registration, and temporary staff management and training.


Critical Duties and Responsibilities:

  • Review registration website and submit all requested changes to vendor and test site for updates.
  • Field registration related customer service calls/emails.
  • Act as the primary point of contact for internal questions regarding CES registration database functionality. Create simple how-to guides for internal staff use.
  • Maintain website content for registration and show planning pages.
  • Assist with temporary staffing scheduling.
  • Assist in training internal teams on registration related systems and processes.
  • Assist with show shipment to Las Vegas.
  • Perform other duties as required by business needs.

 

Education and Knowledge/Skills/Abilities:

  • Strong written and verbal communication is a must.
  • Strong attention to detail and organization is critical.
  • Ability to multi-task and work within multiple systems is a plus.


Additional Information:

  • Travel to CES 2027 is required.
  • PAID Internship.
Key Skills
Customer ServiceEvent ManagementRegistrationStaff ManagementTrainingCommunicationAttention To DetailOrganizationMulti-taskingWebsite Content Maintenance
Categories
AdministrativeCustomer Service & SupportLogistics
CES Operations and Customer Support Intern - InternshipsHQ