INTERNSHIP DETAILS

College Intern, Office of Information Technology

CompanySt Johns River Water Management District
LocationPalatka
Work ModeOn Site
PostedMarch 30, 2026
Internship Information
Core Responsibilities
The intern will assist the Customer Service Team with Help Desk service requests, focusing on providing support for end-user desktop, laptop, software installations, network printers, audio visual equipment, meeting support, and mobile devices. Responsibilities also include answering phones, troubleshooting issues, testing new equipment, creating SOP documentation, and documenting work in various systems.
Internship Type
intern
Company Size
502
Visa Sponsorship
No
Language
English
Working Hours
20 hours
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About The Company
The St. Johns River Water Management District (SJRWMD) is one of five Florida water management districts that is responsible for managing groundwater and surface water resources in Florida. SJRWMD covers an 18-county region in northeast and east-central Florida. The Florida Department of Environmental Protection has general supervisory authority over the water management districts. The five water management districts were established in 1972 by Chapter 373, Florida Statutes, as independent special districts and were empowered by the electorate in 1976 to assess ad valorem taxes to fund the management of the state’s water resources, and related land resources, to benefit people and the environment. Each water management district is administered by a Governing Board composed of residents appointed by Florida’s Governor and confirmed by the Florida Senate. Core Missions • Water supply — To implement a regional strategy to provide sufficient water for users and the environment. • Water quality — To protect and improve water quality. • Natural systems — To protect and improve natural systems. • Flood protection — To prevent increases in flooding and operate and maintain SJRWMD’s regional flood control projects.
About the Role

College Intern, Office of Information Technology

Job Summary:

This is a paid internship program. Intern will assist the Customer Service Team with Help Desk service requests. The Customer Service team’s main responsibilities are to provide support to end user’s desktop, laptop, software installations, network printers, audio visual equipment, meeting support, and mobile devices.

The position includes spending time in an office atmosphere which will involve answering the phone, troubleshooting software and hardware issues, testing new equipment, creating SOP documentation, and documenting work in various systems. The job also could require moving computer equipment, tracing cables, crawling under desks, and occasionally climbing ladders to resolve audio-visual equipment issues. 

Typical dress for these activities is business casual with occasional business dress attire when participating in public meetings.

This internship is not eligible to work remotely. 


Minimum Qualifications:

The applicant must be a student currently enrolled in an Information Technology degree-seeking program and either attending classes or participating in a work experience program sanctioned by the individual school and at least a junior level studying in information systems, computer science or a related field.

 

All students must maintain a 2.5 GPA or higher.


Additional Details:

Summer internship will run for 13 weeks. The work is 20 hours per week. 

Availability and schedule will be discussed when contacted for an interview.

Intern will produce reports/presentation to highlight accomplishments.


Working Environment:

Mostly an office environment, sitting at a desk and operating a computer.


Salary: $15.00/hour


Work Location: Palatka

Your application will receive careful consideration, and if selected for an interview, you will be contacted to schedule an appointment. St. Johns River Water Management District participates in E-Verify. E-Verify is an internet-based system that allows businesses to determine the eligibility of their employees to work in the United States. 

Equal Employment Opportunity/Drug-Free and Tobacco-Free Workplace


Closing Date: April 13, 2026

Key Skills
Help DeskCustomer ServiceDesktop SupportLaptop SupportSoftware InstallationNetwork PrintersAudio Visual EquipmentMobile DevicesTroubleshootingHardware IssuesDocumentationSystem Documentation
Categories
Customer Service & SupportTechnologyAdministrative