INTERNSHIP DETAILS

IT Intern

Companywyzecam.com
LocationKirkland
Work ModeOn Site
PostedMarch 31, 2026
Internship Information
Core Responsibilities
The intern will support key IT initiatives including migrating to OpsGenie, implementing a new endpoint backup solution, and coordinating secure IT asset disposal. They will also contribute to IT knowledge base improvements and assist with day-to-day IT operations like device provisioning and user support.
Internship Type
intern
Company Size
243
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
The founding members of Wyze met when they were working at Amazon and they brought the core Amazon principles to us - it’s our goal to become the most customer-centric technology company. We’re passionate about providing customers high-quality products at great prices. Our first product, Wyze Cam, is the solution to a problem that one of our co-founders faced. He had been looking for a smart home camera to stay connected and protect his family with while on the road. He found that better-recognized brands were overpriced for their quality and cheaper ones were unreliable. We believe consumers deserve better than that and this led to the birth of Wyze Cam. But this is just the beginning. As we grow, we will continue to launch high quality, affordable tech products that enrich people’s lives and make great technology accessible to everyone. Our cameras, smart devices, and Wyze app are meticulously designed with multiple layers of security to help give you peace of mind. Your safety is our priority. For more information, visit www.wyze.com.
About the Role
The Opportunity

At Wyze, we build smart technology that makes great innovation accessible to everyone. Our IT team supports over 1,000 users across global offices, manufacturing partners, and remote environments. We’re looking for a driven, curious IT Intern to join our team at our Kirkland, Washington headquarters.
 
This is a full‑time, onsite internship (Monday–Friday, 8:00 AM to 5:00 PM) where you’ll work directly with our IT Lead—who oversees systems administration, operations, and service delivery for Wyze’s entire global environment. You’ll gain real‑world experience supporting a dynamic, fast‑growing tech company while helping to advance our IT automation, AI‑driven self‑service, and modernization initiatives.

What You’ll Do 
 
  • Support the migration from our current on‑call platform to OpsGenie by documenting workflows, assisting in vendor evaluations, and testing automated alert routing and escalation logic.
  • Participate in implementing a new endpoint backup solution, including pilot rollout, configuration, and user onboarding to ensure secure and automated data resilience.
  • Help coordinate secure and compliant IT asset disposal—vendor selection, inventory audit, and logistics planning—to streamline Wyze’s asset lifecycle.
  • Contribute to IT knowledge base improvements and Glean AI integration by organizing documentation, tagging content for AI retrieval, and identifying automation workflows for common IT questions.
  • Assist in day‑to‑day IT operations, including device provisioning, systems monitoring, and user support, while learning best practices for modern IT management.
  • Collaborate across teams to document processes, propose workflow improvements, and surface opportunities for automation or AI‑driven enhancements.
 
What You’ll Bring
  • Working toward a Bachelor’s degree in Information Technology, Computer Science, or a related technical field.
  • Foundational understanding of IT systems (e.g., Windows/macOS management, identity management, SaaS tools, or network fundamentals).
  • Strong organizational skills with the ability to handle multiple initiatives simultaneously.
  • Interest in automation, AI‑driven IT solutions, or cloud technologies.
  • Excellent communication and documentation habits—comfortable capturing processes clearly and improving existing knowledge bases.
  • A proactive, problem‑solving mindset and willingness to learn from hands‑on projects in a fast‑paced environment.

Key Skills
Systems AdministrationOperationsService DeliveryIT AutomationAI-Driven Self-ServiceOpsGenieVendor EvaluationsEndpoint BackupAsset DisposalKnowledge Base ImprovementGlean AI IntegrationDevice ProvisioningSystems MonitoringUser SupportWorkflow DocumentationProblem-Solving
Categories
TechnologySoftwareAdministrative