Intern - IT Infrastructure

Intrado’s mission is to save lives and protect communities by helping them prepare for, respond to, and recover from critical events. Our cutting-edge, innovative SaaS company is at the forefront of transforming preparation for and response to 911 emergencies with next generation, data-driven software. At Intrado, we’re passionate about our mission, our customers and our team members, and seize the opportunity every day to make an impact through #workworthdoing.

This role is onsite (not a remote internship) in Colorado and housing is not provided. As such, candidates local to the state or who list they have housing available in Colorado will be considered first.

Internship Details

An internship at Intrado isn’t just a summer job, it’s an unforgettable experience!

Start Date: May 27th- August 14th, 2025 (12 week internship)

Location: 1601 Dry Creek Dr, Longmont, CO 80503

This position will support our Information Technology Infrastructure team. This team is responsible for system and server administration, virtualization, storage, backups and identity access management.

Each intern will focus on completing a project designed to provide hands on, career/major relevant project experience that will have an immediate and lasting impact on a real time business need. Additionally, interns will have the opportunity to:

• Make an Impact – you’ll complete a meaningful project that will support your career goals AND have a lasting impact on Intrado and the communities we serve.
• Gain Skills and Knowledge from Industry Leading Experts – through your hands on learning experience, you will work closely with and constantly learn from a team that are the best in the business.
• Build a Network – from fellow interns to our executive team, you’ll have endless opportunities to connect with and learn from Intrado team members during the summer and beyond.
• Be Mentored – we will pair you up with a mentor who will provide support throughout the internship experience to ensure your success!
• Be a curious and hungry learner- seek out the chance to grow from our incredible team members
• Share your ideas for innovation, process improvement and ways we can delight our customer

Essential Duties:

• Lead a hands‑on lab inventory project, auditing and documenting existing hardware assets to ensure our technology inventory is accurate, organized, and up to date.
• Assist with server and hardware setup and configuration, gaining exposure to physical and virtual infrastructure environments.
• Support Microsoft 365 administration tasks, helping maintain and improve core productivity and collaboration platforms used across the organization.
• Work alongside infrastructure engineers to learn foundational concepts in system administration, virtualization, storage, backups, and identity and access management.
• Collaborate across multiple teams and disciplines, gaining insight into how infrastructure supports real‑time, mission‑critical business operations.
• Document processes, configurations, and improvements, contributing to knowledge sharing and operational efficiency.

Qualifications

• Computer Science students with a major in Information Technology, Networking, Security or related fields
• Basic knowledge of Linux, Microsoft 365, virtualization is helpful but not required
• Experience with computer hardware
• Programming
• Excellent organizational and time management skills
• Strong communication, collaboration, problem solving, critical thinking and adaptability skills.
• Passion for learning and a strong interest in supporting Intrado’s mission