Human Resources & Office Operations Intern

Description

Chicago, Illinois, United States · Unpaid Internship

This internship supports the Human Resources team at Make-A-Wish Illinois and offers the opportunity to gain first-hand experience with tasks related to office management and human resources functions. The Human Resources & Office Operations Intern will assist with tasks related to operational logistics and day-to-day office operations as well as key human resources projects related to document management, compliance, and employee engagement. 

Daily responsibilities may include:

• Assist with shipping and mailing projects, responding to questions and requests for support
• Answering phone calls from the main line and connecting with the appropriate staff member
• Maintaining a functional and fully stocked kitchen
• Registering visitors with building management through the online tenant portal
• Corresponding with building management in-person or via email
• Greeting onsite guests and visitors
• Ordering and restocking office supplies
• Assisting with employee engagement efforts 
• Document management projects related to filing, compliance, nomenclature system, and I-9s
• Supports with the revision and revamping of training materials 
• Additional duties as assigned

Time Commitment: 10-15 hours per week (hybrid work experience), including two weekly in-office days on Tuesdays and Thursdays. The cycle runs from June 4th, 2026, through August 6th, 2026. Official start date is on Thursday, June 4th, 2026, with mandatory in-person intern orientation at 9:30am.

Requirements

Skills and Abilities:

• Excellent oral and written communication skills
• Strong attention to detail
• Ability to work in a fast-paced, collaborative environment
• Proficiency with Microsoft Word and Excel
• Desire to contribute to the mission of Make-A-Wish

Preferred Qualifications:

Coursework in Non-Profit Management, Business Management, Human Resources, Communications, and/or Hospitality

Additional Requirements:

• Must be currently enrolled in a college or university academic program
• Must be able to commute to our downtown Chicago office located at 200 W Monroe St, Suite 1801 Chicago, IL 60606 and be onsite weekly on Tuesdays and Thursdays
• Minimum age for all internships is 18
• Selected candidates will be asked to participate in a criminal background check

Benefits

An internship at Make-A-Wish Illinois provides a unique opportunity to see how a renowned nonprofit organization runs from the inside. In addition to the learning opportunities outlined in the internship description, interns also have the opportunity to:

• Participate in connection sessions with each member of our executive leadership team
• Participate in skill-building workshops and check-ins lead by Human Resources
• Build working relationships cross-departmentally with staff and fellow interns 
• Contribute to our mission of granting wishes for children with critical illnesses
• Receive recognition from supervisor(s) and staff during cycle closeout celebration