Intern, ICS Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Business Unit/ Role Specific Info 

• International Risk and Control sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers – the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers. 

• The objective of the ICS Control Management Hong Kong team is to provide specialized and strategic operational risk (OR) advisory specific to product and service areas, and we are looking for an intern to support an ensure control management is embedded in the day-to-day operations of our ICS business. The role will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

Key Responsibilities

• Support the ICS Control Management Hong Kong team by performing analysis and monitoring of key Risks, Issues, and Changes.
• Monitor Operational Risk control metrics and provide metrics analysis.
• Gain experience in assessing areas of opportunity to increase team efficiency that will lead to (i) enhance existing processes and/or (ii) eliminate nonvalue added activities.
• Support on key initiatives and ad-hoc projects end to end.
• Support Hong Kong Control Management team in the preparation and coordination of decks: committees, BURs, among others.

Skills and Qualifications

• Year 2 or 3 student with a major in Business or related discipline and prior internship/ work experience is preferred. 
• Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.
• Strong project management, communication, and interpersonal skills
• Fluent in English and Cantonese both written and spoken.
• Advanced knowledge of Microsoft Office pack.

Program Period

• Intake in June 2026, 3-month period
   

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.