INTERNSHIP DETAILS

IT Student Placement (Summer)

CompanyYouth Services Bureau of Ottawa
LocationOttawa
Work ModeOn Site
PostedApril 2, 2026
Internship Information
Core Responsibilities
The Junior Support Analyst will assist with IT service delivery, including managing IT assets, actioning support tickets, and validating Active Directory memberships. They will also perform software and hardware configuration testing under the guidance of the Director of IS/IT.
Internship Type
étudiant
Company Size
287
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
At the Youth Services Bureau of Ottawa (YSB) we are committed to providing a safe, non-judgmental and accessible environment where individuals 12 years and older can pursue their life goals and be encouraged in making informed decisions. YSB is a multi-service agency that provides services in French and English in employment, health and housing, mental health, youth engagement and youth justice. We work in partnership to develop, deliver and advocate for better conditions, services and opportunities for youth and families. Through our services, we: - Value our clients’ strengths - Believe in empowering youth and families - Value diversity - Value accountability for our clients & ourselves - Believe in meaningful youth engagement as core to our practice - Value the continuous review of the quality of our work - Believe in collaboration
About the Role

IT-Student Placement 

 

Program Overview:

Students will work under the guidance of the Director of IS/IT and perform tasks/duties in support of the IT service delivery such as supporting technology implementations, monitoring IT assets, preparing expired assets for disposal, validating end-user Active Directory and Exchange memberships, and testing software/hardware configurations.

 

 

Students will have the Opportunity to:

  • Be exposed to the IT business function and how technology facilitates business processes.
  • Garner knowledge of Microsoft 365 backend components including Sharepoint, Teams, Azure, MDM, and PowerAutomate in a hybrid environment.
  • Work closely with various levels of staff in the organization.

 

 

How to Apply:

Please apply directly to the student placement opportunity of your choice listed on YSB’s website.

 

Cover letters should include the following:

  • School name, program name and name of placement facilitator
  • 1st and 2nd choices for placement
    • Students who do not specify two areas of interest or who state that they are interested in “any” placement opportunity will not be considered in the 1st round.
  • Date range of placement
  • Total hours and number of days/week of placement
  • Language abilities
    • Please clearly state your proficiency in English and French (and other languages if applicable).
  • Why you are interested in working with YSB and why we should choose you

 

Application deadline for Fall Placement: 2nd Friday in April

Application deadline for Winter Placement: 2nd Friday in October

Application deadline for Summer Placement: 

 

Screening Requirements:

Standard screening requirements for student placements include:

  • Police Records Check for Service with the Vulnerable Sector
  • Two professional references
Key Skills
IT supportAsset managementActive DirectoryMicrosoft 365SharepointTeamsAzureMDMPowerAutomateHardware configurationSoftware configurationTicket management
Categories
TechnologyCustomer Service & SupportSocial Services