INTERNSHIP DETAILS

Intern, Global Franchise and Strategy Planning

CompanyCapitaLand
LocationSingapore
Work ModeOn Site
PostedApril 6, 2026
Internship Information
Core Responsibilities
The intern will support the development and maintenance of the global franchise portal, including content curation and user experience improvements. Additionally, they will assist in implementing global franchise audit systems, tracking performance metrics, and conducting market research on competitor trends.
Internship Type
full time
Company Size
9528
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real asset management and real estate development, spanning across 277 cities in 45 countries. Within its ecosystem, CapitaLand has developed an integrated suite of real asset management, real estate development, and operating capabilities that supports its businesses in building core competencies across the value chain. With this full range of capabilities, CapitaLand can optimise the strategies of its listed real estate investment management business CapitaLand Investment, and its privately held property development arm CapitaLand Development; to drive competitive advantage for its businesses. CapitaLand places sustainability at the core of what it does. As a responsible real estate company, CapitaLand contributes to the environmental and social well-being of the communities where it operates, as it delivers long-term economic value to its stakeholders.
About the Role

About Us

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 270 cities in over 45 countries.

Job Description

Job Responsibilities: 

  • Continuous development of the Franchise toolkit,  
    • Following up with and integrating the toolkits from various functional departments to ensure that they are seamless and tailored to franchisees. 
    • For China and Global, curation and content organisation to optimise user experience, development of new sites for new brands 
  • Maintenance and update of the Franchise Portal site   
    • Ensuring the resources from functional departments in the portal, such as franchise manuals and user guides are up-to-date. 
    • Maintaining list of users and user access controls 
    • Monitoring user feedback on the portal and implementing initiatives to improve user experience and navigation 
  • Assist in driving AI Chatbot project on portal including doing testing and providing feedback and direction for the project  
  • Communication and implementation/ test bedding of new initiatives with global country teams, especially China and Europe 
  • Curation and preparation of content for franchisees in the learning management system 
  • Assist in implementation of new franchise audit and audit system globally and tracking of audit results and follow ups 
  • Prepare system/template for regular review of franchisee performance  
  • Research on competitor franchise offerings, market practices and trends 

Job Requirements: 

  • Currently pursuing a diploma/degree in Business, Business IT, Communications, IT, Real Estate, Hospitality or Technology related field of study.  
  • Proficient in MS Office Suite (Word, PowerPoint, Excel) and SharePoint.  
  • Detail-oriented and meticulous individual with strong written and verbal communications skills. 
  • Willingness and curiosity to learn new skills/systems.  

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.


Only shortlisted candidates will be notified.

Key Skills
Franchise managementStrategy planningContent curationUser experience optimizationPortal maintenanceAI chatbot testingData analysisMarket researchAudit system implementationMS Office SuiteSharePointCommunicationProject coordinationLearning management systems
Categories
Management & LeadershipTechnologyConsultingAdministrative