INTERNSHIP DETAILS

Federation Member Services Intern

CompanyNational Association of Home Builders
LocationWashington
Work ModeOn Site
PostedApril 6, 2026
Internship Information
Core Responsibilities
The intern will support the Federation Member Services team by analyzing program data, developing engagement strategies, and assisting with national event coordination. They will also contribute to recognition initiatives and help strengthen relationships with local and state home builder associations.
Internship Type
intern
Company Size
1617
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
The National Association of Home Builders (NAHB) strives to protect the American Dream of housing opportunities for all, while working to achieve professional success for its members who build communities, create jobs and strengthen our economy. Each year, NAHB members construct about 80% of the new homes built in the United States. A federation of more than 700 state and local associations, NAHB represents more than 140,000 builder, remodeler, specialty trade, sales and marketing, design, housing finance, and building supply/manufacturing members. Since its inception in the early 1940s, NAHB has served as “the voice of America’s housing industry.” Its primary goals are to ensure that housing is a national priority and that all Americans have access to safe, decent and affordable housing, whether they choose to buy a home or rent. NAHB’s Annual Convention and Exposition, the International Builders’ Show (IBS - BuildersShow.com), is the largest annual event for the residential and light commercial construction industry.
About the Role

The National Association of Home Builders’ Summer Internship Program offers a structured, hands-on experience designed to provide meaningful exposure to the housing industry and the policy environment that shapes it. Located in the National Housing Center and based in Washington, D.C., the summer program places interns alongside experienced professionals, where they contribute to real-time initiatives, develop practical skills, and gain insight into the work of a national trade association. 

As part of the Federation Member Services team, the intern will support programs and projects that drive meaningful member engagement and retention across NAHB’s network of local and state home builder associations. From campaign development to outreach efforts and data analysis, the intern will play a key role in strengthening NAHB’s connection with its federation partners while gaining hands-on experience in member-focused strategies and community engagement at the national association level. 

What You’ll Do

  • Analyze awards program data to identify trends, participation patterns, and opportunities to improve program performance
  • Design and launch a re-engagement strategy for Association Management Conference attendees focusing on first-time participants from last year and those who have not attended since 2022
  • Create a digital “Wall of Fame” celebrating Executive Officers with 25+ years of service, contributing to a meaningful recognition initiative
  • Gather and organize testimonials to support storytelling, marketing, and member engagement efforts
  • Assist with national event preparation, including survey analysis, participant tracking, and coordination support
  • Work with NAHB staff to analyze leadership development engagement data and help develop reporting on growth, participation, and impact
  • Conduct outreach to local associations to collect and verify committee and council data that supports reporting and engagement strategies
  • Develop a data-driven content strategy for education products

What You’ll Learn

  • Hands-on experience in member engagement, retention strategy, and association operations within a national trade association
  • Exposure to how data analysis, outreach, and campaign development support stronger relationships with local and state associations
  • Insight into leadership development, volunteer engagement, and recognition initiatives across a federation structure
  • Skill development in research, stakeholder communication, reporting, project coordination, and content strategy
  • Cross-functional collaboration within a large trade association, and how departments work together to support long-term engagement, retention, and leadership development at the local level

Who You Are

  • A student interested in or currently studying business administration, sales and marketing, nonprofit management, communications, media planning, or a related field
  • Strong communication and interpersonal skills, with the ability to engage professionally with internal and external stakeholders
  • Organized and detail-focused, with the ability to manage multiple tasks simultaneously
  • Comfortable with outreach and building relationships with stakeholders
  • Familiarity with content creation, writing, editing, or training materials
  • Knowledge of the housing/building industry or associations is a plus, but not required

How To Apply

  • Please submit your resume, a cover letter, and any relevant materials through the NAHB Career Center.
Key Skills
Data analysisMember engagementRetention strategyProject coordinationCommunicationInterpersonal skillsContent creationWritingEditingResearchStakeholder communicationReportingEvent preparationMarketingCampaign development
Categories
MarketingAdministrativeManagement & LeadershipData & AnalyticsConstruction