Centralized Nisa Line Data Evaluation Intern

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Nisa Foundation is a community-based charity that has promoted safety, security, and mental wellness for racialized women across Canada since 2014. The organization provides toll-free peer-to-peer counseling services, transitional homes for women & children fleeing abuse or homelessness, and facilitates educational workshops. Nisa Foundation's mission is to transform communities by engaging, equipping, and enriching the lives of women and children to reach their full potential.
Job title | Centralized Nisa Line Data & Evaluation Intern |
Reports to | NHL Manager and Remote CW Lead |
Location | Hamilton - Remote |
Job Status | Contract, 16-week (40 hours/week) |
The Centralized Nisa Line (CNL) Data & Evaluation Intern will assist in developing, tracking, and analyzing data that supports the pilot and implementation of Nisa Foundations 18-hour triage call centre model. This role focuses on building impact dashboards, improving data consistency, and supporting evidence-based decision-making within a trauma-informed and community-centered framework.
The intern will gain practical experience in data analysis, visualization, and social sector monitoring, learning how data informs real-world community programming.
Key Responsibilities:
- Support the setup and maintenance of data tracking systems for the CNL project (CRM, Ring Central, Power BI inputs).
- Assistin data entry, cleaning, and analysis using pre-set templates and dashboards.
- Generate weekly and monthly data summaries under supervision.
- Develop simple charts, infographics, or visuals to illustrate trends and insights.
- Support development of a CNL performance tracker with indicators like call volume, response time, and referral outcomes (non-identifiable data).
- Contribute todocumentation for data protocols, definitions, and reporting templates.
- Participate in evaluation meetings and helpconsolidatelearning notes for project improvement.
EDUCATION/QUALIFICATION:
- Currentlyenrolled in or recently graduated from a program in Data Analytics, Statistics, Social Science Research, Public Health, Public Administration, ora relatedfield.
- Foundationalskills in data analysis, including data entry, data cleaning, and basic interpretation.
- Working knowledge of Excel (formulas, tables, charts) with a willingness to learn advanced functions.
- Familiarity with data visualization tools (e.g., Power BI, Tableau, Google Data Studio) is an asset but notrequired.
- Interest in evaluation,monitoringframeworks, and impact measurement within non-profit or social service environments.
- Strong organizational skills with high attention to accuracy, consistency, and detail.
- Ability to document processes clearly and produce simple, user-friendly visuals and summaries.
- Ability tomaintainconfidentiality and follow data privacy requirements, especially within trauma-informed service settings.
- Professionalism, reliability, and accountability in handling information and meeting project timelines.
Eligibility
This position is part of the Canadian government’s summer job program.
- Candidatemust be legally eligible to work in Canada(Canadian citizen, permanent resident of Canada, or a protected person within the meaning of the Immigration and Refugee Protection Act.Able to provide a valid Social Insurance Number (SIN).
- Must be between 15 and 30 years of age at the start of the employment
- Must have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canadain accordance withrelevant provincial or territorial legislation and regulations.
Nisa Foundation is an equal opportunity employer and is committed to complying with both the Ontario Human Rights Code and the AODA.
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