IT Applications Specialist Apprenticeship h/f

Jumpstart your IT career as an apprentice shaping global systems: migrate interfaces, optimize application management, and deploy AI-driven solutions. Collaborate across teams, drive secure, data-powered transformation, and prove how tech can propel business forward. Ready to make an impact?

YOUR FUTURE FIELD OF EXPRESSION

About AXA

AXA's 145,000 employees and distributors are present in 51 countries and are committed to 93 million customers. Our expertise is expressed through a range of products and services adapted to each client in three main areas of activity: property and casualty insurance, life insurance, savings, retirement and health and asset management.

As one of the world's largest insurers, our purpose is to make human progress by protecting what matters. Protection has always been at the heart of what we do, helping individuals, businesses and societies thrive. And AXA has always been a leader, an innovator, an entrepreneurial company, promoting progress in all its dimensions.

Our values reflect the culture that the Group's teams around the world live and express every day. The strength of AXA's corporate culture and its remarkable managerial continuity for more than 40 years is also evident in the proximity of its values throughout the different periods. Courage, Integrity, One AXA and Customer First are the four core values adopted by the Group since 2016.

About our entity

AXA Group Operations is a sustainable technology-driven company. Our entity is one of the main catalysts for the transformation of the AXA Group. We are working to strengthen the evolution of our insurance business model through technology, operations, data and innovation. We ensure its concrete implementation on a global scale with recognized expertise in the quality of execution and services to our clients. We are present in 16 countries with highly qualified and committed teams.

AXA Group Operations' teams are composed of:

Group Technology Operations and Group CIO: define AXA's overall IT strategy; Enable IT convergence within entities and provide shared services to them.

Group Security: protects employees, our stakeholders and the AXA brand by securing information and managing cybersecurity, physical security and operational resilience;

Group Data AI & Innovation: defined the Group's data maturity ambitions; builds and manages the community; conducts research and expertise; assists less data-intensive entities; identifies cutting-edge technologies and develops disruptive ones for entities; Creates use cases for specific technologies with entities.

Group Procurement and Sourcing: defines AXA's purchasing strategy, its guidelines and the Group's standards; manages relationships with our strategic suppliers and accelerates business purchasing;

Group Strategic Program Management: ensures the consistency of global projects with the Group's strategy; Ensures the implementation and performance of ST projects

GO General Secretary & Risk: defines the risk management framework and ensures that it is well integrated into the design of our products and procedures in order to promote decision-making in a more secure environment.
GO Transformation: accelerates agile transformation within Group Operations; establishes and implements a human resources, communication and change management strategy common to our entity.

GO Strategy, Organization & Processes: GO's strategy team leads the definition and implementation of AXA Group's operational strategy, leads GO's investments, and ensures the successful execution of

GO's strategic and critical projects. GO Organization, Processes & Data manages and oversees how we operate across the board at GO: ensuring alignment of our organizational structure with our target operating model, defining and implementing a common methodology for process improvement.

GO Finance: GO's finance department directs and monitors GO's strategy: planning, establishing and monitoring budgets, financial statements in accordance with regulatory requirements, monitoring cash flow and ensuring strict application of local and international tax rules.

YOUR FUTURE CONTRIBUTION

In this context, you will join the GO CIO department (the Information Systems Department) within AXA Group Operations.

Reporting to the GO CIO IT Business Applications Domain Manager, you will actively participate in:

• Deployment of the reorganization of AXA Group Operations within all information systems.
• Migration of existing interfaces to ensure a smooth and efficient transition.
• Local administration of project management tools, to optimize incident management processes.
• To the application management of our artificial intelligence tool.
• Management of the backlog of functional and technical functionalities of Applications
• Service quality control and incident management
• Translation of the application strategy into detailed requirements and prototypes
• Identifying and managing product gaps, to generate new ideas that improve process efficiency, user experience, and IT efficiency
• Definition of the scope and prioritization of activities according to the commercial impact
• Collaboration with engineering teams (within GO CIO, Global Product or external suppliers) in order to deliver quickly and with optimal resources
• Compliance with AXA standards of enterprise products (including data security and privacy)
• Managing the end-of-life of application products through migration, replacement and deactivation plans.

… You will develop:

• Une compréhension approfondie des processus de réorganisation d'entreprise au niveau des systèmes d'information.
• Des compétences en migration de systèmes et intégration de nouvelles interfaces.
• Une expertise pratique en administration et optimisation des Applications.
• Des compétences en gestion de projet et gestion de portefeuille applicatif.
• Une maîtrise des outils d'intelligence artificielle appliquée à des contextes d'entreprise.
   

VOTRE BACKGROUND

…Vous aimez :

• Explorer et comprendre les systèmes d'information complexes.
• Travailler dans un environnement dynamique et en constante évolution.
• Collaborer avec différentes équipes pour améliorer les processus internes.
• Innover et proposer des solutions créatives aux défis technologiques.

Formation / Ecole d’Ingénieur, Ecole de commerce, Université, de niveau Bac+5)

Spécialisation : Systèmes d'information, gestion de projet, intelligence artificielle, ou domaines similaires.

Compétences comportementales / Soft skills:

• Excellentes capacités de communication, tant à l'oral qu'à l'écrit.
• Capacité d'analyse et de résolution de problèmes complexe.
• Esprit d'équipe et collaboration proactive.
• Adaptabilité et flexibilité face aux changements.
• Sens de l'organisation et de la gestion du temps.

Compétences techniques / Hard skills:

• Connaissance pratique des Applications et des outils de gestion de projet.
• Compréhension des systèmes d'information et des processus de migration.
• Compétences de base en gestion des incidents.
• Familiarité avec les outils d'intelligence artificielle.
• Capacité à travailler avec des outils informatiques et logiciels variés.

Langues : Anglais et Français courant (tous les documents seront à rédiger en anglais)

Outils informatiques :
Office 365, Microsoft Teams

What we offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

About the entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation. 

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.