INTERNSHIP DETAILS

Technical Customer Support Intern

CompanyServomex
LocationShanghai
Work ModeOn Site
PostedApril 8, 2026
Internship Information
Core Responsibilities
The intern will support sales and customer service operations by preparing spare parts and instrument quotations. They will also be responsible for organizing technical documentation and coordinating customer inquiries.
Internship Type
full time
Company Size
378
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
The world expert in gas analysis, Servomex has established itself as the leading provider of reliable, accurate, and stable gas measurement solutions to industries across the globe. Servomex analyses change, so our customers can make it happen. We help businesses worldwide achieve a new level of accuracy in their operations. Working across a variety of industries, including power generation, hydrocarbon processing, industrial gases, and UHP/semiconductors, we believe that together we can create a cleaner, healthier, and more productive world. With more than 70 years of expertise and research, Servomex has innovated ground-breaking sensor technology that empowers our customers to achieve their objectives with utmost safety and efficiency. This includes pioneering Paramagnetic sensing technology, and developing Aluminium Oxide, Calorimetry, Chemiluminescence, Coulometric, FID, Gas Chromatography, Infrared, Gas Filter Correlation, Laser Moisture, Plasma, Thermal Conductivity, Tunable Diode Laser, and Zirconia technologies. Combining these technologies with our comprehensive applications knowledge, we deliver industry-changing gas analysis for process control, quality, safety, emissions, and combustion. Servomex provides world-class service support and expert integrated systems solutions, with global coverage delivered locally. It is headquartered in the UK and operates business centres around the world, including the US, China, India, and Singapore, and has a network of trusted channel partners. Servomex is part of Spectris Ltd, the productivity-enhancing instrumentation and controls company.
About the Role

Come and join a global leader in gas analysis, creating a cleaner, healthier, and more productive world…

We are looking for a Technical Customer Support Intern to support customer service and sales operations within our gas analyser business.

This internship offers hands‑on experience in quotations, documentation, and customer coordination, and exposure to how Sales, Service, and Customer Support teams work together in a global organisation.

About the Opportunity:

  • Prepare spare parts quotations
  • Support basic instrument quotations using standard configurations
  • Coordinate customer enquiries and quotation responses
  • Edit and organise technical documents (PDFs)
  • Work closely with Sales, Service, and Customer Support teams

About Your Talent:

  • Students or recent graduates in engineering, instrumentation, chemistry, or related fields
  • Basic English reading and writing skills
  • Good attention to detail and sense of responsibility
  • No prior work experience required – all we need is a positive attitude and willingness to learn

Qualifications:

  • Current university student or graduate majoring in Automation, Measurement and Control Technology and Instrumentation, Instrumentation, Analytical Chemistry, or other related science or engineering disciplines are preferred.

Location: Shanghai – Minhang District

Job Type: Internship – Six Months

Work Schedule: Monday – Friday (flexible and can be negotiated depending on student’s university schedule)

Internship Compensation: up to 48,000 RMB per year equivalent (pro-rated to the actual hours worked)

We are happy to consider any reasonable adjustments that candidates with a disability may need during the recruitment process and you will be asked whether you require any such adjustments during the application process. Please note we will also make reasonable adjustments wherever possible to enable employees to complete their roles to the best of their ability.

Servomex is committed to creating a diverse and inclusive environment and ensuring the health and wellbeing of its workforce, focusing on creating a positive workplace where employees feel supported and able to bring their whole selves to work.

业务 / 术实习

工作地点: 上海

中文(简体

我们正在招聘一名业务 / 术实习生,支持气体分析仪相关的客户服务和销售支持工作。

本实习岗位将提供报价支持、文件管理及客户协调方面的实践经验,并帮助你了解销售、服务及客户支持团队在国际化环境中的协作方式。

工作职责

  • 准备气体分析仪备件报价
  • 协助基础仪器报价(使用标准配置和价格)
  • 协调客户询价及报价回复
  • 编辑和整理技术文件(PDF)
  • 与销售、服务及客户支持团队密切合作

们希望你具备

  • 工程、仪表、化学或相关专业在读学生或应届毕业生
  • 基本的英语读写能力
  • 认真负责,注重细节
  • 积极主动,愿意学习
  • 无需相关工作经验

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A Virtual Tour of Servomex, UK.

Key Skills
Technical supportCustomer serviceSales supportQuotation preparationDocumentation managementCustomer coordinationEngineeringInstrumentationAnalytical chemistryAttention to detailEnglish proficiencyCommunicationData organization
Categories
Customer Service & SupportEngineeringSalesScience & ResearchManufacturing
Benefits
Inclusive environmentWellbeing supportContinuous learningPersonal growth opportunities