About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

About the entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation. 

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities

The Group Procurement Division defines AXA’s purchasing strategy, its guidelines, and Group standards. It manages relationships with our strategic suppliers and accelerates business-specific procurement.

In this context, you will report to the Group Procurement Chief of Staff and your main responsibilities will include:

• Community Management

  • You will manage an international internal community dedicated to the Procurement family within the AXA Group (about 400 members)

  • A specific section for the Group Procurement division(about 100 people)

• Internal Communication

  • Develop an editorial calendar aligned with key moments of the Procurement community

  • Draft a quarterly newsletter for the Procurement community

  • Animate a community of “Ambassadors,” who act as information relays within entities

  • Suggest communication actions to promote the communities (Development, Information sharing, events)

  • Develop documentation for the professional family or the department (Who’s who, Organization chart, Onboarding pack, etc.)

• Change Management Support

  • Develop and regularly update user guides/documentation, ensuring they are easy to read and understand

  • Assess obstacles to community adoption and propose action plans to address them

  • Provide support to Category Managers to animate their own expert communities (graphics, content creation on our SharePoint Communication, etc.)

• Community Site

  • Manage access requests

  • Review the format of pages on our community site to make them clearer and easier to understand, and update them regularly

  • Organize content and documents

  • Create and enrich FAQs

  • Monitor key figures for the communities

Depending on availability and your willingness to learn, ad hoc projects may be assigned to you.

You will develop:

• Your project management skills in an international context
• The ability to animate an international internal community
• The main levers for change management support
• The use of Microsoft SharePoint

YOUR PROFILE

You enjoy:

• Working in an international environment
• Using collaborative tools to meet business needs
• Developing and animating a community

Education: Business School (HEC, ESSEC, etc.), Communication School (CELSA, ISCOM, etc.), University (Dauphine, Sorbonne, etc.), from Bachelor’s to Master’s level (Bac+3 to Bac+5)

Ideal work-study rhythm: 3 weeks in the company / 1 week at school or 3 days / 2 days

Soft skills:

• Team spirit
• Service-oriented mindset
• Proactivity
• Flexibility and adaptability
• Curiosity

Hard skills:

• Good knowledge of animation and design tools such as InDesign or other tools (logos, banners, illustrations)
• Good knowledge of Microsoft Office Suite, including SharePoint

Languages:

• Fluent French
• English C1+ or fluent