Human Factors Intern

GROW WITH US:
Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:
Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com

A DAY IN THE LIFE:

The Human Factors Intern will be responsible for:

• Contribute to defined human factors research activities by supporting usability study setup, data collection, and documentation under supervision.
• Manage usability data by organizing, cleaning, and summarizing qualitative and quantitative inputs, including observation notes, error logs, and task performance metrics.
• Develop human factors research materials using established templates, including study protocols, test materials, presentations, and reports.
• Coordinate study logistics in support of research execution, including scheduling, materials preparation, and structured note‑taking.
• Apply foundational human factors and usability engineering principles to assigned work with guidance from senior team members.
• Engage in team meetings and collaborative activities, incorporating feedback to improve accuracy, quality, and learning outcomes.
• Ensures compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements.

WHAT YOU’LL NEED:

• Currently enrolled as a junior or senior in a Bachelor’s degree program in Human Factors, Psychology, Engineering, or a related field.
• Prior internship, research assistantship, or academic project experience in a related environment preferred.
• Basic understanding of or coursework in at least one of these topics: human factors, usability engineering, psychology, biomedical engineering, industrial engineering, or a related field.
• Strong communication skills, interview capabilities, and/or experience in customer service.
• Interest in learning human factors research methods (e.g., usability testing, task analysis, user research).
• Ability to execute clearly defined tasks with attention to detail and follow established processes.
• Experience with Microsoft Office products including Outlook, Word, Excel and PowerPoint.
• Comfortable working in a collaborative team environment.
• Clear verbal and written communication skills appropriate for technical discussions.
• Ability to travel up to 10% of time to support human factors studies.

WHEN & WHERE YOU’LL WORK:

Hybrid: This role will be a mix of in-office work at our corporate headquarters in Del Mar, CA and remote work. This position is expected to be in office 2-3 days per week but may vary depending on business demands. 

COMPENSATION & BENEFITS:

The base pay range for this position is $30.00 - $41.00 per hour. Base pay could vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market.

Please note that is a temporary position. As a temporary employee you will be employed through a staff agency partner. Benefits during your temporary assignment may be provided by the staffing agency. Access to Tandem sponsored benefits is contingent upon conversion from temporary to regular full-time status.  Conversion is determined based upon business need and job performance.

YOU SHOULD KNOW: 

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background check, which includes a review of criminal history information.

Tandem has good cause to conduct a review of criminal history information of candidates for this position, as this role may involve access to proprietary, sensitive and/or confidential information, including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders.

SPONSORSHIP:  

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. 

WHY YOU’LL LOVE WORKING HERE:
At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and  supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie.  This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers.

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table.  But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway.  Because we want you to be you, with us. 

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation.  We are an inclusive organization, and we welcome applications from a wide range of candidates.  Selection for roles will be based on individual merit alone. 

REFERRALS:
We love a good referral! If you know someone who would be a great fit for this position, please share! 

APPLICATION DEADLINE: 
The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.

Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow. 

#LI-Hybrid #LI-DW1