INTERNSHIP DETAILS

Regional Service Desk Intern

CompanyLVMH
LocationSingapore
Work ModeOn Site
PostedApril 14, 2026
Internship Information
Core Responsibilities
The intern will support the setup of the new Regional IT service desk by managing KPI dashboards and identifying knowledge base articles. They will also perform data analysis on support tickets to identify trends and assist in market roll-out activities.
Internship Type
intern
Company Size
148863
Visa Sponsorship
No
Language
English
Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page

About The Company
LVMH is the world leader in luxury. A family group founded in 1987 and headed by Chairman and CEO Bernard Arnault, LVMH is now home to 75 iconic Maisons, which embody a distinctive art de vivre blending heritage and modernity. With reported sales of 86.2 billion euros in 2023 and 6000 stores around the world, we are the only group present in all major sectors of the luxury industry: Wines & Spirits, Fashion & Leather Goods, Perfumes & Cosmetics, Watches & Jewelry, Selective Distribution. Our long-term vision, entrepreneurial spirit and constant search for new solutions set us apart. The success of our Group is only possible thanks to our employees: 213,000 passionate and committed women and men, representing 190 nationalities, work in our studios, workshops, wineries, factories, offices and boutiques all around the world. Their talent and their diversity are our strength. Being part of LVMH means being continuously inspired by our heritage, creativity and sense of the collective. We have exceptional stories to share and an unrivalled legacy to pass on to future generations. Being part of LVMH means being challenged. We set ambitious paths to excellence by continuously pushing the boundaries, raising our standards and renewing ourselves to ensure the long-term development of our Maisons. Being part of LVMH means belonging to one of the world’s most creative and innovative communities. We foster collaborations that enable our people to enrich their knowledge, grow their network and share their passions. Being part of LVMH means being supported in an inclusive and diverse workplace, where all voices are heard and each talent is given the means to thrive. In 6 different industries, across 81 countries, LVMH and its Maisons are committed to exemplary ethics, social and environmental responsibility. We strive to ensure that our products and the way they are made have positive impact on our entire ecosystem and on our host communities. At LVMH, we craft the future.
About the Role

Company Description

We are seeking a motivated and enthusiastic Regional Service Desk Intern to join our growing Technology department. This internship offers a unique opportunity to gain hands-on experience in knowledge management, process improvement, etc. The intern will work closely with experienced team members in supporting the setup of the new Regional IT service desk serving all APAC markets.  

Job Description

Responsibilities:  

  • Reporting & Analytics: Prepare and maintain reporting and KPI dashboards for market reviews, ensuring data accuracy and timely delivery.  

  • Knowledge Management: Assist in the identification of knowledge base (KB) articles from AMER / EMEA regions and support localization efforts to ensure global consistency.  

  • Process Improvement: Review frequent incidents, identify root causes, and contribute to the development of new procedures and process documentation.  

  • Market Roll-out Support: Provide support for new market roll-out activities, including data preparation, documentation, and coordination with relevant teams, and local IT team on the support activities. The intern will involve in consolidating the support activities across the roll-out progress over 2026.  

  • Data Analysis: Perform data analysis on support tickets to identify patterns, trends, and recurring issues, providing insights to improve service delivery.  

Qualifications

Qualifications:  

  • Able to commit full time internship from Jun/Jul 2026 to Dec 2026 

  • Currently pursuing a Bachelor's degree in Computer Science, Information Technology, or a related field.  

  • Strong analytical and problem-solving skills.  

  • Excellent communication and interpersonal skills.  

  • Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.  

  • Detail-oriented and organized.  

  • Ability to work independently and as part of a team.  

Additional Information

Learning Outcomes:  

  • Develop skills in project management, problem-solving, and communication.  

  • Contribute to the success of real-world projects.  

  • Build valuable professional network. 

  • Job Category: Beauty Tech
    • Key Skills
    Data analysisReportingKPI dashboardsKnowledge managementProcess improvementDocumentationMicrosoft ExcelMicrosoft PowerPointProblem-solvingCommunicationInterpersonal skillsProject coordination
    Categories
    TechnologyCustomer Service & SupportData & AnalyticsSoftware
    Benefits
    Professional networking opportunitiesHands-on project experience