INTERNSHIP DETAILS

Trainee Front Office Management (f/m/d)

CompanyAccorHotel
LocationZurich
Work ModeOn Site
PostedApril 14, 2026
Internship Information
Core Responsibilities
You will support the daily operations of the Front Office, including guest services, financial reconciliations, and administrative tasks. Additionally, you will coordinate with external cleaning services and assist in managing accounts receivable and inventory.
Internship Type
intern
Company Size
99108
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

At the 25hours Hotel Zurich West, you won’t experience a typical hotel routine – instead, you’ll be part of a creative environment where personality matters and teamwork is truly lived. To support our Front Office Management Team, we are currently looking for a committed individual for an internship with responsibility, starting immediately.

COME AS YOUR ARE & SHOW HOW YOU CARE...

... in a 4 day week.

Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!

 

Job Description

How does your working day look like...

 

  • You actively support the smooth operation of the Front Office and ensure our quality standards are met
  • You contribute to guest satisfaction – from the first impression to the professional handling of feedback and complaints
  • You review cash balances and daily closings and gain insight into the financial side of the Front Office
  • You work closely with the Administration Manager in accounts receivable
  • You assist with monthly and annual closings as well as inventories in the Front Office and the shop
  • You coordinate our external cleaning company and ensure smooth collaboration
  • You take responsibility for correspondence and reservations
  • You support the posting and reconciliation of daily closings

Qualifications

Your personality counts more than your CV...

  • Studies or vocational training in hospitality, tourism, or a comparable field
  • Strong organizational skills, initiative, and a structured way of working
  • Enjoyment in dealing with people and a strong service mindset
  • Affinity for numbers and an interest in business and operational processes
  • Very good command of German and English

Additional Information

What`s in it for you...

  • Get to know all the other 25hours Hotels and stay for free for a maximum of 10 nights per year as a employee 

  • Get an extra allowance for travelling by public transport and take advantage of fantastic offers from our cooperative partners!

  • Take advantage of being a part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world 

  • Benefits from great offers from our numeros cooperations partners

  • Be part of our hilarous staff parties and much more...
     

     

  • Job-Category: Rooms
  • Job Type: Apprenticeship
  • Job Schedule: Full-Time
    • Key Skills
    Front office managementGuest satisfactionCash balancingAccounts receivableInventory managementCorrespondenceReservation managementOrganizational skillsService mindsetNumerical affinityBusiness processes
    Categories
    HospitalityAdministrativeCustomer Service & SupportFinance & Accounting
    Benefits
    Free hotel staysPublic transport allowanceEmployee discountsStaff parties