Opportunity

Responsibilities 

• Assist with the Service Desk day-to-day operations which involve dealing with hands-on Information Technology problems. 

• Assist with Evergreen project including planning and deployment strategies. 

• Assist with IT asset tracking and inventory management of IT equipment and peripherals. 

• Installing, configuring and upgrading operating systems and software. 

• Log, track, and update service requests in the ticketing system. 

• Assist in troubleshooting basic IT hardware, software, and peripherals. 

• Provide excellent customer service by communicating clearly and professionally with end-users. 

• Embraces accountability, enhanced decision making and integrity to deliver on our cultural commitment of Doing Business the Right Way. 

Our Ideal Candidate 

• Undergraduate or master’s student enrolled in Computer Science, Information Technology, or a related field. 

• Previous experience in a Customer Service role is advantageous 

• In depth knowledge of computer hardware 

• In depth knowledge of front office software applications (Excel, Word, PowerPoint, Outlook etc) 

• Understanding of Active Directory is an asset 

• Experience with a ticketing system is an asset 

• Experience in an IT support role will be considered an asset 

Success Measures   

The successful candidate will have demonstrated strong communication and interpersonal skills throughout their term and been able to work well in a team environment while working collaboratively with their team colleagues and AIMCo employees. They will have gained experience within the Service Desk team also while being exposed to the other Technology departments at AIMCo.  

***Job Posting will expire at 11:59pm MT on April 22, 2026 ***

Next Steps

We are excited to meet you. Please submit your resume or CV to be considered for this opportunity. Applications are being reviewed on a rolling basis and we will be in touch with any questions.

Final candidates will be asked to undergo a security screening, which includes a credit bureau and a criminal record investigation, the results of which must be acceptable to AIMCo.

ALERT - Be on the lookout for AIMCo career opportunities advertised through third parties that request an application fee or too much information. To verify, all opportunities are posted on aimco.ca/jobs
 

At AIMCo, we draw upon the differences in who we are, where we come from and the way we think to deliver results for the Albertans who rely on us. We offer an inclusive, modern workplace where well-being is prioritized, and colleagues are enabled to do their best work. Our team members are motivated by our purpose and committed to creating long-term value for our clients and their beneficiaries.