Intern, Education Institute Summer Training Operations

Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 57 schools in NYC a fair shot at reaching his or her potential.

The Education Institute is our engine for reimagining public education within our schools and far beyond, and brings together a powerful K-12 focus across content and design, implementation, and instructional development and training.

Responsibilities:

As a Summer Training Operations Intern, you will play a vital role in supporting the planning and execution of our summer training programs, where we:

• Onboard and train hundreds of new teachers, acclimating them to their roles and our mission.

• Prepare returning teachers for the new school year with professional development sessions.

• Host a leadership conference for school principals and assistant principals to align on key priorities for the upcoming year.

• Support Event Planning & Logistics – Assist in coordinating venues, materials, schedules, vendors, and event setup to ensure a seamless training experience for all participants.

• Manage On-Site Operations – Help oversee check-in, volunteers, materials distribution, session transitions, mic-running, and troubleshoot any on-the-ground challenges.

• Coordinate with Stakeholders – Communicate with teachers, leaders, and staff to ensure they have the necessary information and training resources.

• Analyze & Report Data – Support the collection of participant attendance, feedback, and other operational insights to measure program success and improve future training programs.

This internship is a great opportunity for those interested in education, event planning, project management, and/or operations. You will work closely with our training team to ensure smooth execution, gain valuable skills in organizing large-scale events, and contribute to a mission-driven organization that impacts thousands of students across NYC.

Qualifications

A successful candidate will have the following qualifications, skills, experience and characteristics:

• Experience in organizing and executing events or trainings 

• Strong organizational and time management skills.

• Attention to detail and commitment to maintaining high standards in project execution and reporting.

• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.

• A commitment to delivering exceptional customer service.

• Has a sense of urgency and ability to meet deadlines in a fast-paced environment.

• Flexibility and receptivity to feedback

• Passion for learning and an interest in K-12 education and education reform