Summer Marketing & Digital Storytelling Intern

Job Title: Marketing & Digital Storytelling Intern (Part-Time: Summer) 

Duration: Mid-May through Mid-August 

Job Description: Hamilton East Public Library (HEPL) is seeking a creative and motivated Summer Marketing & Digital Storytelling Intern to join our Marketing and Communications team. This in-person role is ideal for a visual storyteller with strong photography and videography skills who is excited to create engaging content for a variety of platforms. The intern will work both within the library and at outreach events throughout the community. Some evening and weekend availability is required. 

Details: 

• Hourly Rate: $14.78 per hour
• Hours: 20 hours per week
• Schedule: Varied based on library programs & outreach events. Some evening and weekend work will be required.
• Required Availability: Varied based on library programs & outreach events.

Responsibilities: 

• Assist with creating content for social media, blogs, websites, email campaigns, and other digital channels
• Research and develop content ideas that align with HEPL’s brand messaging and audience interests, in collaboration with the marketing team
• Capture and edit visual content, including photography, video, reels, and graphics, using tools such as Canva, Adobe Creative Suite, or CapCut
• Collaborate with the team to review content performance metrics and recommend improvements
• Support the planning and execution of marketing and communications campaigns
• Attend scheduled outreach events to represent the library, capture content, and engage with community members at outreach booths 

Requirements:  

• Currently pursuing a degree in Marketing, Communications, Journalism, Graphic Design, or a related field
• Strong photography and videography skills
• Experience with content creation and video editing tools (Canva, Adobe Creative Suite,CapCut, Edits, etc.)
• Familiarity with social media platforms, trends, and best practices
• Ability to work independently and collaboratively in a fast-paced environment
• Creative mindset with strong attention to detail
• Graphic design and writing skills are a plus

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Knowledge, Skills, and Abilities:  

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Customer Service – Provide prompt, attentive, and friendly customer service in-person and by phone; represents the organization well; maintains personal accountability and ownership for providing excellent customer service; seeks and responds to feedback from customers to improve service; follows up and meets commitments; shows willingness to go out of his or her way to help customers. 
• Teamwork - Cooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate judgment; collaborates with and supports coworkers by helping out where needed; creates and maintains positive relationships with coworkers; asks for and listens to coworker feedback and incorporates feedback into revised processes; completes work on time and with proper quality; supports cross-training and shares learning with others; understands we are all stewards of the taxpayers.  
• Communications and Media – Communicates ideas and thoughts clearly, accurately, and respectfully; listens to others and seeks to understand others’ perspectives; has knowledge of communication techniques and methods, including alternative ways to inform and educate using electronic media, including but not limited to email, internet, and social media sites.
• Adaptability – Willingness to take on new challenges and responsibilities; open to change and variety within the workplace; works hard to implement successful change in areas of responsibility; recommends and implements changes to improve processes and customer service.
• Image – Portrays a positive image of library; is a strong public ambassador and promotes library programs and services during customer interactions.
• Technical – Proficiency in using computers and related software; experience with library management system software, including cataloging systems and public interface systems.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• The employee frequently is required to:                          
• Stand, walk, sit             
• Use hands and fingers to handle books, paper, technology             
• Speak and listen to others             
• See and read             
• Reach with hands and arms             
• Stoop, kneel, crouch, or crawl   
•  The employee must frequently lift and/or move up to 25 pounds

Perks & Benefits: 

• Hands-on experience in a dynamic, creative environment
• Mentorship and learning opportunities
• Flexible working hours