Apprenti Support opérationnel clients et partenaires (H/F)

Apprenti Support opérationnel clients et partenaires (H/F)

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

   

Qui sommes nous

Vous recherchez un contrat d'apprentissage à Puteaux à partir de septembre 2026 et souhaitez accompagner une équipe dynamique de responsables partenaires et distributeurs à travers la France entière ? Alors rejoignez-nous pour une durée de 2 ans et venez découvrir notre activité.

Hewlett Packard Enterprise est un des leaders mondiaux de l’IT pour les entreprises. Son offre couvre l'infrastructure des Systèmes d'Information (et leurs services associés) dans des domaines tels que l’Hybrid Cloud, le Réseau, le HPC, l’IA ou le Big Data.

Ce que nous ferons ensemble

Vous interviendrez comme Alternant Support Opérationnel Clients & Partenaires au sein de l’équipe en charge de l’excellence opérationnelle et de l’accompagnement des clients et partenaires.

Vous contribuerez activement à la fluidité des processus, à la qualité de l’expérience client et partenaire et à la diffusion des bonnes pratiques au sein de l’organisation.

Votre mission principale consistera à assister la Responsable HPE Operations France en :

• Accompagnant les clients et partenaires dans l’usage des outils et processus Quote to Cash HPE (formations, tutoriels)

• Préparer et consolider les informations pour les revues opérationnelles (synthèses trimestrielles)

• Contribuer aux projets d’amélioration continue et au Change Management

Qui vous êtes

Vous préparez un diplôme de niveau Bac+5 en Ecole de commerce ou d’ingénieur ou une discipline connexe et disposez d’une forte appétence pour le domaine technologique.

• Qualités / connaissances requises :

• Motivé et curieux : envie d’apprendre et de progresser.

• Aisance relationnelle, expression claire et fluide. Ecoute active. Esprit de synthèse.

• Maitrise des outils Excel, Powerpoint, PBI.

• Anglais courant car vous allez le pratiquer au quotidien.

Nous offrons

• Un apprentissage de 2 ans basé à Puteaux

• Un environnement de travail international et la possibilité de faire un jour de télétravail par semaine,

• Rémunération attractive, CSE, PEE et 4 jours/an de congés supplémentaires offerts.

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Software Development {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#france

#apprentice

Job:

Administration

Job Level:

N/A

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.