INTERNSHIP DETAILS

IT Support Intern

CompanyInsource Services
LocationBoston
Work ModeOn Site
PostedApril 21, 2026
Internship Information
Core Responsibilities
The intern will provide technical support for software projects, perform feature testing, and assist with system rollouts. Responsibilities also include managing ticketing systems, networking tasks, and hardware imaging for clients.
Internship Type
full time
Salary Range
$20 - $23
Company Size
154
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Insource Services, Inc. provides cost-effective outsourced Finance, Human Resources, Technology, Training and Data & AI services to organizations experiencing growth and change. As a trusted partner, Insource can perform all accounting and finance, technology, and human resource back office functions in addition to providing CFO, CIO and senior HR leadership and counsel. Our client base features a diverse group of dynamic businesses and non-profit organizations including representation from high technology, biotech, law firms, philanthropic organizations, religious institutions, charter schools, and other professional service companies. In addition to our core services, we provide Leadership, DEI and other staff training as well as executive search and staffing services.
About the Role


• Provide technical knowledge in assessing new IT software projects and initiatives to support and enhance our existing systems.

• Perform special project rollout

• Conduct product feature testing, review, and procedure manual write-up.

• Learn ticketing systems, networking basics, and Active Directory Management

• Work on Insource IT Support

• Learn Asset Management Organization

• Image laptops for rollouts at Charter School clients

• Conduct system stress testing

• Work with various cloud platforms (google, Dropbox, Office365)


Key Skills
IT SupportSoftware TestingTicketing SystemsNetworkingActive DirectoryAsset ManagementHardware ImagingSystem Stress TestingGoogle WorkspaceDropboxOffice365Technical Documentation
Categories
TechnologyCustomer Service & SupportEducation