INTERNSHIP DETAILS

Solution Engineer, Intern

CompanyNICE
LocationSingapore
Work ModeOn Site
PostedApril 21, 2026
Internship Information
Core Responsibilities
Build and iterate on AI-powered workflows and RAG pipelines using LLMs while integrating them with backend systems and enterprise data. Collaborate across sales, product, and engineering teams to deploy conversational AI solutions and showcase product capabilities to customers.
Internship Type
full time
Company Size
13983
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
NiCE is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
About the Role

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Skills Required

  • Pursuing a degree in Computer Science / Software Engineering
  • Strong fundamentals in:
    • Python
    • data structures
    • APIs / backend basics
  • Hands-on experience building with modern AI tools, including:
    • LLM APIs (OpenAI, Anthropic, or open-source models)
    • Prompt engineering (structured prompts, iteration, testing)
    • RAG (retrieval-augmented generation) or retrieval-based systems
    • Working with real data (documents, APIs, datasets)
  • Familiarity with:
    • embeddings and semantic search
    • vector databases (e.g., FAISS, Pinecone, etc.)
    • frameworks like Lang Chain, Llama Index (or similar)
  • Ability to explain your projects end-to-end (architecture, trade-offs, decisions)
  • Curious, hands-on, and comfortable building in a fast-paced environment

This role is for candidates who have already built AI-powered applications, not just explored them

 Scope of Work

  • Build and iterate on AI-powered workflows using LLMs
  • Design and implement RAG pipelines with real-world data
  • Integrate AI models with APIs, backend systems, and enterprise data sources
  • Work directly with real customers to:
    • understand use cases
    • deploy conversational AI solutions
    • support implementation and adoption
  • Build POVs (proof of value), demos, and prototypes to showcase product capabilities
  • Translate business problems into working AI solutions
  • Collaborate across sales, product, and engineering teams
  • Operate at the intersection of sales and technology, supporting:
    • client conversations
    • solution positioning
    • technical storytelling
  • Continuously improve systems across:
    • accuracy
    • latency

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

 

Key Skills
PythonData structuresAPIsLLM APIsPrompt engineeringRAGEmbeddingsSemantic searchVector databasesLangChainLlama IndexTechnical storytellingSoftware engineeringAI developmentBackend basics
Categories
TechnologySoftwareEngineeringSalesData & Analytics
Benefits
Hybrid work modelCareer development opportunitiesGlobal company environment