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INTERNSHIP DETAILS

Candidate & Member Relations Intern

CompanyCAIA Association

LocationAmherst

Work ModeOn Site

PostedApril 22, 2026

Internship Information

Core Responsibilities

The intern will support the Candidate & Member Relations team by engaging with the global community and managing customer lifecycle tasks. Responsibilities include analyzing member data, creating marketing metric reports, and assisting with communication projects.

Internship Type

intern

Company Size

125

Visa Sponsorship

Language

English

Working Hours

20 hours

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About The Company

The CAIA (Chartered Alternative Investment Analyst) Association is the leading professional body for alternative investment education and credentialing. The organization supports the global investment industry by offering the CAIA Charter and a portfolio of education, research, and thought-leadership initiatives. More than 14,000 Members across 100+ countries form the world’s most energized community of alternative investment professionals dedicated to advancing professional standards and promoting better investment outcomes.

About the Role

Candidate & Member Relations InternSummer 2026<div> </div>Title: Candidate & Member Relations (CMR) Intern         Classification: Non-ExemptCompensation: This is a paid internship at $18 per hour. Interns are not eligible for additional benefits.Position Type: Part-Time (15-20 hours per week)Reports to: Associate Director of Customer RelationsDepartment: CMRLocation: Amherst, MASchedule: Ability to travel to the Amherst office on an as needed basis<div>Work Authorization: Candidates must be legally authorized to work in the United States</div><div> </div>Are you a student interested in learning how a global professional association supports and engages its community? Are you curious about customer experience, communications, and data, and eager to gain hands‑on exposure in a professional environment? This internship is designed to help you build foundational skills while contributing meaningfully to real projects. About CAIAThe CAIA Association is the global authority in alternative investment education. CAIA is best know for the CAIA Charter, an internationally recognized finance credential and gateway to a network of over 14,000 CAIA Members who are leaders in the field. Our headquarters is located in Amherst, MA. About the Candidate & Member Relations CMR Team The Candidate & Member Relations (CMR) team supports individuals pursuing the CAIA Charter and engages with CAIA Members around the world.<div> </div>The team responds to inquiries, supports key initiatives, and helps ensure a high-quality experience that reflects CAIA’s mission and values. This internship reports to the Associate Director of Customer Relations. Position Overview and Projects you might be working on:This position will provide the opportunity to gain professional experience in Customer Lifecycle Management, from direct engagement with our global community to diving into data-driven projects. <ul><li>Review LinkedIn profiles of CAIA lapsed Members to identify policy violations.</li><li>Create and update marketing metrics reports, where needed create a slide deck that ‘tells the story’.</li><li>When needed, build sound and resonating presentations for a global audience.</li><li>Support the team with various CAIA Association’s global community related content and communication projects.</li><li>Co-Manage the content calendar to drive goals and objectives.</li></ul>As an intern, you will be considered a full member of the CMR team and are expected to participate in meetings and collaborative activities.<div> </div>An internship is created to learn new tools, so it is not necessary to be proficient in any of our current tools, but it helps if you are inquisitive, not afraid of data, and eager to learn. You will experience what it is like to be a valued member of a fast-paced, innovation-driven environment, and work on day-to-day projects as well as larger communication campaigns in support of the association’s key goals and objectives. We would love to be part of your career path and help build your resume! Some of the tools you will be working with include:<ul><li>Microsoft Office ( SharePoint, Outlook and Teams )</li><li>Excel for basic data organization and analysis</li><li>Microsoft Planner, Smartsheet and the Robin App help us (and you) stay organized</li></ul> Qualifications:<ul><li>Excellent attention to detail, and highly organized<ul><li>Ability to consistently follow up using existing procedure and processes</li><li>Interest in marketing and communications</li><li>Enormous plus if you are familiar with digital marketing and digital marketing campaigns</li><li>A strong interest in data is a significant plus</li><li>Able to prioritize and multitask effectively</li><li>Customer-focused mindset</li><li>A positive attitude and sense of humor are appreciated</li><li>Previous experience a plus</li><li>Analytical, problem-solving skills, written and verbal communication skill</li><li>Exposure to databases, particularly customer relationship management software a plus</li><li>Experience working/studying abroad and/or multilingual a plus </li></ul></li></ul><div>Requirements</div><ul><li>Student interested in gaining hands-on work experience in fast-paced global organization.</li><li>An entry level proficiency in Excel</li><li>Interest in (Digital) Marketing / Communications/ Data Analytics</li><li>Maximum 20 hours per week</li><li>Ability to work well independently as well as collaboratively</li></ul><div> </div><div> </div><div>CAIA is an equal opportunity employer. About CAIA Association The CAIA Association, a global professional body, pioneers a new era in investment management. At the forefront of the shifting of alternative investment asset classes from 'alternative' to mainstream, CAIA embraces diverse expertise and interdisciplinary knowledge essential for responsible capital allocation and client stewardship. A Member-driven organization representing professionals in more than 100 countries, the organization seeks to prepare investors for a dynamic future, disrupting traditions, creating opportunities, and fostering long-term sustainability. To learn more about the CAIA Association and how to become part of a professional network that is shaping the future of investing, please visit <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcaia.org%2F&data=05%7C01%7Csrodkey%40caia.org%7Cbe3f2d353d334cfa27ce08dbc5c8a7e2%7C9af67b6d5931447a953ad38deb601756%7C0%7C0%7C638321237842275548%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=PEY1azHSkkk7rdunZfcAzUYG7vy1M%2Bg5SxOTMr3b260%3D&reserved=0" rel="noreferrer">https://caia.org/</a>.</div>

Key Skills

Customer experienceData analysisMarketing metricsCommunicationMicrosoft OfficeSharePointOutlookMicrosoft TeamsExcelMicrosoft PlannerSmartsheetRobin AppAttention to detailProblem-solvingMultitaskingDigital marketing