INTERNSHIP DETAILS

Summer Intern Student - Information Technology

CompanyFORT McMurray Airport Authority
LocationFort McMurray
Work ModeOn Site
PostedApril 22, 2026
Internship Information
Core Responsibilities
The intern will document critical IT processes for business continuity and assist with Level 1 help desk requests. They will also contribute to the setup and rollout of strategic IT projects.
Internship Type
student
Company Size
86
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Fort McMurray Airport Authority is an independent, not-for-profit capital corporation that owns and operates Fort McMurray International Airport (YMM). Fort McMurray Airport Authority operates like a local business, facilitating critical transportation services, creating local jobs, procuring local goods, and services and offering commercial land leasing opportunities. YMM connects the world to the Wood Buffalo Region. The airport is a major economic driver for the region, which supports over 70 businesses on airport campus and over 900 local jobs. Our terminal is equipped with: - Four aircraft bridges - Two baggage carousels - Over 2,200 powered parking stalls - Award-winning food & beverage program - Barrier-free access for persons with disabilities - Large south-facing courtyard providing an outdoor visiting area for passengers and dog run Please email info@FlyYMM.com or visit www.FlyYMM.com for more information. For accessibility requests, phone (780) 793-8970 or visit https://flyymm.com/passenger/traveller-info/accessibility/
About the Role
     POSITION SUMMARY

Reporting to the Manager, Information Technology (IT), the Summer Intern, IT, will be primarily responsible for observing critical IT processes and procedures being executed, then documenting them for business continuity purposes. To do so, they’ll create an inventory of processes while assisting with basic troubleshooting and strategic project implementation.

KEY FUNCTIONS AND RESPONSIBILITIES

Support FMAA’s IT Continuity by:

  • Observing and assisting in the execution of IT functions and tasks, recording notes for process documentation.
  • Creating an inventory of critical IT processes and procedures, and working with the Manager, IT, to prioritize which have the most high-level impact on the organization.
  • Documenting vital IT processes for the purposes of business continuity.
  • Carrying out basic IT functions and helping with Level 1 help desk requests when needed.
  • Contributing to the setup and rollout preparations of strategic IT projects and implementations.
  • Other related duties and projects as required.


Core Competencies and Personal Characteristics

  • Attention to Detail – able to make decisions by connecting the dots between practical needs and social realities to make the best decision for all stakeholders.
  • Communication – strong ability to communicate verbally to gain information and in written form to write clear processes.
  • IT and Networking Knowledge – entry-level knowledge and understanding of IT systems, hardware, software, and networking tools.
  • Integrity – Trustworthiness with uncompromising ethics and honesty in all situations, both professionally and personally.
  • Troubleshooting – able to troubleshoot IT issues at Level 1 or higher.


REQUIREMENTS:

  • Currently enrolled in post-secondary education in a relevant field of Information Technology (IT). 
  • Holds a valid Class 5 driver's license (asset).
  • Eligible for the Canada Summer Jobs Grant program. 
     

 


Physical Requirements

Requirement

Yes/No

Percentage

Requirement

Yes/No

Percentage

Lifting

Yes, up to 50lbs

8%

Walking

Yes

20%

Climbing

No

0%

Bending

Yes

2.5%

Sitting

Yes

50%

Standing

Yes

15%

Stooping

Yes

2.5%

Kneeling

Yes

2%



Equipment/Tools Used


  • Computer and networking hardware, equipment, and systems. 
  • Standard office equipment. 
  • Office software (word processing, spreadsheet, presentation) programs and work management software/systems. 
  • Safety and protective equipment. 


 
 


Monday - Friday 8am - 4pm
Key Skills
Information TechnologyProcess DocumentationTroubleshootingHelp Desk SupportNetworkingHardware MaintenanceSoftware SupportProject ImplementationCommunicationAttention To DetailIntegrityBusiness Continuity
Categories
TechnologyAdministrativeSoftware
Summer Intern Student - Information Technology - InternshipsHQ