Department

Division

Salary

Job Profile

Scheduled Work Days & Work Hours

Monday thru Friday; 8:30 am - 4:00 pm, Full Time Summer 2026. Appointments will begin in May and extend to early September. Part- Time Co-Op options may be available in the Fall Academic Year.

Job Requisition Number

Pay Grade

Classification

Class Definition

GENERAL STATEMENT OF DUTIES: To provide support to RIDOT’s Educational Advancement Unit in the coordination of work of a staff engaged in developing and conducting a comprehensive in-service employee training program for a large state department.  The work assists the operational and strategic sides of training delivery. The work spans administration, coordination, content support, and basic analytics. Here’s a structured breakdown of common tasks.

SUPERVISION RECEIVED: Duties are assigned individually in detail; work is closely supervised.

SUPERVISION EXERCISED: Usually none.

Illustrative Examples of Work Performed

Training Coordination & Logistics

• Schedule instructor-led trainings (ILT) and virtual sessions
• Reserve rooms or set up virtual meeting platforms (e.g., Teams/Zoom)
• Manage class rosters, waitlists, and attendance tracking
• Send calendar invites, reminders, and follow-up communications
• Prepare training materials (print packets, name tents, sign-in sheets)

Learning Management System (LMS) Administration

• Upload courses and learning materials into the LMS (e.g., Workday Learning)
• Enroll participants and manage course assignments
• Track completions and generate enrollment/completion reports
• Troubleshoot user access issues
• Maintain course catalogs and training records

Reporting, Evaluation & Feedback Collection

• Compile training metrics (enrollments, completions, no-shows)
• Update dashboards or spreadsheets tracking training activity

• Assist with reporting

• Clean and organize training data for analysis
• Distribute post-training surveys
• Compile and summarize participant feedback
• Identify trends or common themes in evaluations

Communication & Stakeholder Support

• Draft training announcements and internal communications
• Responding to employee training inquiries
• Support training initiatives, onboarding or orientation sessions

Program & Project Support

• Assist with special initiatives (e.g., leadership development programs, engagement surveys)
• Help organize large training events or workshops
• Conduct basic research on training best practices or benchmarking
• Support rollout of new programs (communications, tracking, logistics)

Administrative Support

• Maintain training calendars
• Organize shared drives and documentation
• Create posters, videos, tutorials, QuickStart Guides, and training resources
• Perform general clerical tasks related to training operations

KNOWLEDGES, SKILLS, AND CAPACITIES  

A working knowledge of educational principles and practices, teaching methods and use of visual aids as  commonly applied in an in-service employee departmental training program;  the ability to  develop visual aids and other instructional material to meet training needs;  the ability to prepare training manuals,  tests, charts, or data for specific training projects or programs; the  ability to evaluate, with the assistance of supervising  personnel, the effectiveness of in-service training programs in improving employee work performance;  the ability to prepare reports; the ability to communicate with groups,  either orally or in writing; the ability to establish and maintain good  working relationships with departmental employees; and related capacities  and abilities.

EDUCATION

Applicants should be enrolled at an accredited college/university with specialization in Education, Communications, Social Work, Sociology, Psychology, or in a closely related field. A student’s academic standing and GPA are judged for placement preference.

Supplemental Information

Benefits

For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at http://www.employeebenefits.ri.gov/.
 

Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.