WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join

Be part of OCBC’s digital transformation journey within SME lending. As an intern supporting LUMOS, the bank’s loan onboarding and origination system, you’ll gain hands‑on exposure to how digital platforms are designed, built, tested, and enhanced to support business and customer needs. This internship offers practical experience at the intersection of product, technology, and operations—while contributing to initiatives that improve customer experience, system efficiency, and lending processes.

How You Succeed

You’ll succeed in this role if you’re analytical, structured in your thinking, and comfortable working with data and documentation. You’re curious about how systems are built, enjoy gathering and translating user needs into clear requirements, and are willing to collaborate with diverse stakeholders. Your attention to detail, problem‑solving mindset, and ability to communicate clearly will help you add value throughout the project lifecycle.

What You Do

Your responsibilities will include:

• User Requirements & Documentation: Support the gathering, analysis, and documentation of user requirements and user stories for the LUMOS loan onboarding system, including CX screens and specifications

• Testing & Quality Support: Assist in planning and executing User Acceptance Testing (UAT), including developing test cases, executing scenarios, documenting findings, and coordinating issue follow‑ups

• Data & Reporting Automation: Develop and enhance Excel‑based automated reports, dashboards, and visualisations to support analysis and decision‑making

• Product & System Support: Support secured loan initiatives within LUMOS and assist product managers across financing products such as commercial property loans, equipment financing, ESG loans, and trade finance

• Project & Administrative Support: Provide coordination support across projects, documentation management, and selected administrative or HR‑related activities as required

Who You Work With

The EMB Programme Management team partners closely with product managers, technology teams, sales, credit, operations, and other stakeholders to deliver scalable digital solutions for SME banking. You’ll work in a collaborative, cross‑functional environment where structured execution, clear communication, and continuous improvement are key to successful delivery.

Who You Are

• Currently pursuing an undergraduate degree

• Strong analytical skills and comfortable working with data

• Proficient in Excel and basic data analytics

• Clear communicator, able to present and document ideas concisely

• Detail‑oriented, organised, and able to manage multiple tasks

• Proactive problem‑solver with a willingness to learn

• Able to work independently and collaboratively across teams

Learning Objectives

This internship will provide you with:

• Hands‑on experience collecting and documenting user requirements for a loan onboarding system

• Exposure to the software development lifecycle, including solutioning and UAT

• Opportunities to analyse data and translate insights into system and process improvements

• Experience creating clear documentation, dashboards, and CX artefacts

• Understanding of how digital lending products are developed and governed within SME banking

• Development of critical thinking, problem‑solving, and stakeholder collaboration skills

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.