National Council of Social Service, Singapore (NCSS) - Summer Internship 2026 - Services Group, Membership Team 2

[What the role is]

National Council of Social Service (NCSS) offers a comprehensive learning internship designed to immerse students in Singapore's social service landscape. This programme provides structured exposure to sector development, research methodologies, and stakeholder engagement practices. Interns will learn from experienced professionals gaining deep insights into how social services address Singapore's evolving community needs whilst developing critical thinking and analytical skills essential for the sector. 

Immersive Learning Experiences  
To build sector knowledge and professional competencies, there are programmes such as "Learning Journey" or "Walk the Talk" which provide structured learning opportunities for you to observe social impact initiatives firsthand and understand service delivery models. Through guided interactions with different stakeholders, you will develop empathy, communication skills, and a nuanced understanding of social work practice whilst exploring potential career pathways. 

Cross-Divisional Learning Programme 
Beyond your primary project, you will spend 4-6 hours weekly in another NCSS division under close supervision. This rotation exposes you to diverse functions—from policy development to community engagement—helping you understand how different areas interconnect whilst developing transferable skills and gaining a holistic view of NCSS's sector development role. 

Learning Synthesis and Reflection 
Your internship concludes with a reflective presentation synthesising insights from both your main project and cross-divisional experience. You will articulate key learnings, demonstrate acquired skills, and reflect on how these experiences shaped your understanding of social service work, creating an opportunity for mutual learning with NCSS teams. 

Period of Internship: 18 May 2026 - 24 July 2026

Be part of the team that transforms the social service sector to improve the lives of communities in need in Singapore.

You will support our team, responsible for strategic communications to inspire and influence action. You will get to develop your skills and experience through broad exposure in communications strategy & research, media engagement, publications, and social listening.

There is hands-on opportunity for you to co-create communication efforts to drive thought leadership, and raise awareness on programmes related to social services, manpower and philanthrophy.

If you are seeking for an exciting internship and have fresh ideas to share, apply for the role today! NCSS offers a supportive, diverse and inclusive environment, with learning opportunities for you to thrive.

[What you will be working on]

Key Responsibilities:

1. Agency Integrated Management System (AIMS) (80%):

Support the manager to develop user stories for the tender development for Agency Integrated Management System (AIMS) 2.0, an enterprise system for NCSS that strengthen the way we and social service agencies work together.

Support the manager to conduct user acceptance testing, gather stakeholder feedback, and ensure quality assurance across product features. 

Perform data collection, validation & analysis of regulatory submissions from social service agencies to support informed decision-making. 

2. Events- Connect (20%): Support the manager in coordinating Connect 2026, a biennial flagship event scheduled on 22 July that brings social service leaders together to network, share ideas and collaborate on initiatives to improve our sector. This includes engagements with the appointed event organiser to coordinate pre-event preparations, supporting Connect on 22 July and capturing post-event insights.

3. Provide ad-hoc support to the Membership team and other relevant initiatives as needed. 

[What we are looking for]

Preferred Qualifications: 

1. Third/final year students with background in computer science, coding, data analytics, or statistics with strong project management skills is preferred

2. Passion for technology, community engagement, and collaboration with diverse stakeholders.