INTERNSHIP DETAILS

Full Time Summer Intern

CompanyNew England Heritage Properties
LocationLowell
Work ModeOn Site
PostedApril 27, 2026
Internship Information
Core Responsibilities
The intern will manage the leasing process from initial prospect outreach to application completion and support monthly lease renewals. They are responsible for conducting apartment tours, maintaining the virtual tour catalog, and ensuring vacant units are prepared for move-ins.
Internship Type
intern
Company Size
86
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Heritage Properties is a full service property management company specializing in apartment communities. We are committed to providing quality apartment homes and exceptional service for our residents.Our corporate office is local and our management and leasing office is within the apartment community. We pride ourselves in providing excellent service and value to our residents. Our maintenance staff is on call 24/7 to tend to any repairs or emergencies that may occur. Our site office is also open seven days per week for your convenience.
About the Role
Job Description

Job Title:                    Summer Intern: Leasing Agent
Location:                    Corporate Office (with satellite locations throughout Lowell, MA)
Schedule:                   Tuesday 10:30 a.m.-7 p.m. Thursday 10:30 a.m.-7 p.m. Wednesday and Friday 8:30-5:00 p.m. Saturday 10-4 p.m.
Reports To:               Community Manager
FLSA Status:             Non-Exempt
Date:                           February 2026

Summary: Interacts directly with prospective and current residents to achieve maximum occupancy and positive customer service. Acts as the Company’s representative by conveying the benefits of the community. Manages the leasing process from appointment to application. Provide support to complete renewals monthly.

Primary Responsibilities:
  • Successful completion of lease up of the community within deadlines
  • Preserves and respects confidentiality of resident and applicant information.
  • Works patiently, professionally, and cooperatively with prospective residents and staff to market apartments to applicants.
  • Manages prospects from initial outreach (show/tour) to start of the application process.
  • Provides assistance to applicants through the application process.
  • Completes all showings (virtually & in-person) for qualifying applicants.
  • Responsible for updating and managing the virtual tour catalog.
  • Inspects vacant apartments ahead of scheduled move-ins or apartment tours. Completes minor cleaning of the unit, as needed (dusting, walk throughs, etc.).
  • Provide feedback on tours and leasing calls/emails
  • Attends weekly leasing meetings.
  • Completes assigned Grace Hill courses.
  • Answers phone calls from prospective residents, completes guest card info in computer software, schedule apartment showings, and follows up post visit.
  • Manage the prospect pipeline.
  • Completes follow-up calls on outstanding applications.
  • Special projects and other duties/responsibilities as maybe determined or assigned.
  • Required to park and walk from local parking garage. Expense paid by employer 

 
Key Skills
LeasingCustomer serviceMarketingCommunicationProperty managementSalesData entrySchedulingConflict resolutionAttention to detail
Categories
Customer Service & SupportSalesAdministrative
Benefits
Parking expense reimbursement