Seasonal Client Advisor Intern - Milano Rinascente

Role Overview

We are looking for a Client Advisor Intern to join our boutique at La Rinascente in Milan, one of Italy’s most exclusive destinations. This is a seasonal position starting in June until August 2026, ideal for someone who thrives in a dynamic luxury retail environment during the vibrant spring and summer months. As a trainee member of our sales team, you will support the delivery of an excellent shopping experience, assist in building positive client relationships, and learn to represent the brand’s values through attentive and professional service.

Your Contribution

• Client Support & Customer Care: Support the team in welcoming and assisting clients, helping to build positive relationships and ensure a pleasant and engaging shopping experience for both new and returning customers;
• Product Knowledge & Styling Support: Learn and assist in presenting Ready‑to‑Wear collections, providing basic product information, styling suggestions, and support during fittings under the guidance of senior team members;
• Sales Support: Assist the sales team in achieving daily and seasonal sales objectives by actively participating in the selling process and supporting team activities in the seasonal Verona boutique;
• Customer Experience Excellence: Contribute to delivering a high‑quality and personalized service aligned with the brand’s luxury standards, ensuring clients feel valued and well assisted at all times;
• Boutique & Visual Support: Collaborate with the team in maintaining the boutique’s visual standards, supporting merchandising activities and keeping the store environment tidy, welcoming, and aligned with brand guidelines;
• Operational Support: Assist with day‑to‑day boutique operations, including stock organization, replenishment, inventory support, and basic point‑of‑sale activities;
• Brand Ambassador: Support store events and client engagement initiatives, contributing to a positive brand image and gaining exposure to luxury retail dynamics during the high season.

What You Bring to the Team

• Previous experience in client‑facing roles, even if limited preferably within retail, fashion, or luxury environments;
• A passion for delivering exceptional customer service and the ability to build meaningful relationships;
• Strong communication and interpersonal skills, capable of engaging with a sophisticated and international clientele;
• Goal-oriented mindset with the ability to work well within a team and achieve sales targets;
• Attention to detail and understanding of visual merchandising and store presentation;
• Fluency in Italian and English; additional languages are a plus (Russian, Arabic, or Chinese are highly valued for international clients);
• Knowledge of the luxury fashion industry, trends, and customer expectations;
• Availability for the seasonal period starting in June.

Location: Italy, Milan