INTERNSHIP DETAILS

Intern - Sales

CompanyFabick Cat
LocationFenton
Work ModeOn Site
PostedApril 28, 2026
Internship Information
Core Responsibilities
The intern will support the sales team by managing customer information in the CRM, qualifying leads, and assisting with retail branch activities. They will also participate in marketing outreach and shadow sales representatives to learn the full retail sales lifecycle.
Internship Type
full time intern
Company Size
712
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
As the exclusive Cat® dealer throughout major portions of Missouri, Illinois, the entire state of Wisconsin and the Upper Peninsula of Michigan, Fabick Cat is one company with a broad range of capabilities designed around serving the diverse requirements of our customers. Understanding your needs and providing value-based equipment, technology and service solutions that will contribute to your long-term success is at the core of all we do. We have the resources to stand behind our promises and keep you up and running 24/7/365. Today, there are more than 1,200 employees including members of the Fabick family’s third, fourth and fifth generations, working together under the active leadership of Jeré Fabick, as Chairman, CEO and Dealer Principal, along with John Fabick IV serving as President. What makes Fabick Cat so unique? It's not only its size, but its outstanding people, support, and facilities bound together by the single concept of total service capability for the equipment owner and always living by our motto, “To Ever Serve Our Customers Better.”
About the Role

JOB SUMMARY

The Sales Intern – Retail Sales Support role is designed to provide hands-on experience within the equipment sales process by supporting and shadowing Retail Sales Representatives (RSRs). This position will assist with customer engagement, lead qualification, CRM management, and day-to-day sales activities while gaining exposure to Fabick Cat’s products, services, and customer base. 

The intern will work closely with the entire sales team to learn how retail leads are managed, how customer relationships are developed, and how sales opportunities are identified and supported.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

Sales Support & Customer Engagement

  • Assist and support the entire sales team.  RSM, OM, TM’s, Paving Specialists, CDI, etc. in contacting customers via phone and email to support account outreach
  • Help gather and update customer information in CRM (Saleslink)
  • Participate in lead qualification efforts and observe how opportunities are routed or pursued
  • Shadow customer interactions to learn relationship-building techniques

CRM & Administrative Support

  • Maintain and update customer records, notes, and activities in CRM
  • Assist with tracking leads, follow-ups, and campaign results
  • Support documentation of sales activities and pipeline updates

Retail & Branch Support

  • Assist with walk-in retail activity alongside RSRs and branch personnel
  • Help coordinate basic customer needs and direct inquiries appropriately

Marketing & Team Collaboration

  • Support marketing campaigns and promotional outreach efforts
  • Collaborate with sales and marketing teams on special projects
  • Attend team meetings, ride-alongs, and training sessions

LEARNING OBJECTIVES

  • Understand the retail sales lifecycle from lead generation to closing
  • Gain exposure to multiple industries (construction, agriculture, power systems, etc.)
  • Develop communication, sales, and customer service skills
  • Learn CRM tools and sales tracking processes
  • Build foundational knowledge of equipment, parts, and service solutions
Qualifications

MINIMUM QUALIFICATIONS

 

Education:

  • Currently pursuing an Associate or Bachelor’s degree in Business, Marketing, Sales, or related field

Experience:

  • Previous customer service, retail, or sales experience preferred but not required

Knowledge, Skills, and Abilities:

  • Strong verbal and written communication skills
  • Willingness to learn and take initiative
  • Basic proficiency in Microsoft Office (Word, Excel)
  • Interest in sales, equipment, or construction-related industries
  • Ability to work in a team environment

TRAVEL

  • Occasional local travel or ride-alongs with RSRs as needed

PHYSICAL DEMANDS / WORKING CONDITIONS

  • Combination of office, retail, and occasional field exposure
  • May involve sitting, standing, and light lifting (up to 25 lbs)
  • Exposure to shop/yard environments with appropriate safety measures
Key Skills
Customer engagementLead qualificationCRM managementSales supportRelationship buildingCommunication skillsMicrosoft OfficeData entrySales trackingMarketing supportTeam collaborationEquipment knowledge
Categories
SalesRetailConstructionAgricultureAdministrative
Intern - Sales - InternshipsHQ