IT Intern

History of the Company: Superior Ambulance Service started in 1959 with one ambulance and today is the largest independent, locally owned, and operated emergency medical services provider in the Midwest. Superior employs more than 4,000 licensed EMT, Paramedics and Nurses, operating a fleet of more than 800 ambulances throughout Illinois, Indiana, Ohio, Michigan, and Wisconsin with over 55 locations. Superior also provides Critical Care, helicopter, and fixed wing emergency medical transportation. EMTs and Paramedics provide safe transportation and quality medical care to sick and injured individuals within the scope of state EMS regulations. Superior provides the highest quality care in emergencies and scheduled medical transports.

As an IT Intern, you will work alongside our Corporate IT team to support day-to-day operations and special projects while gaining exposure to core areas of technical support. This program is designed to provide a strong foundation in IT practices such as service and support, interested in the ground up fundamentals of IT.  

This internship will take place during Summer 2026.

• Support the IT department where needed, specifically the Help Desk
• Inventory management: conducct audits of hardware and software, documenting IT assets
• Technical Support: Assist with help desk tickets, troubleshooting hardware, software, and networking issues. 

• Interest in pursuing a career in Information Technology.
• Strong organizational and communication skills.
• Ability to handle sensitive and confidential information with professionalism.
• Detail-oriented with a willingness to learn new systems and processes.
• Basic computer skills (Microsoft Office  & Excel), understanding of computer systems, networks, and securiity protocols. 
• Prior customer service, office, or administrative experience is a plus but not required.

Education: pursing or recently completed a Bachelor's degree in Information Technology, Computer Science or related field. 

Program Benefits 

• Paid, part-time work experience while learning HR fundamentals.
• Year-round program with flexible scheduling.
• Mentorship and guidance from IT professionals.
• Exposure to real-world IT functions across multiple states.
• Career development opportunities and potential for future IT career pathways.

Check out our career site benefits page to learn about our comprehensive benefits options that include medical, vision, dental, 401k, disability, FSA, HSA, vacation and paid time off here: Benefits Page.

The Company is committed to attracting and retaining the best talent. We are an Affirmative Action/Equal Opportunity Employer. Qualified applicants of all backgrounds are encouraged to apply. M/F/D/V