Sales Operations & Reporting Graduate

Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.

About the role

We are looking for a detail-oriented and numerically confident intern to support our sales organisation with reporting, CRM accuracy, pipeline administration, and forecasting support.

This role would suit someone who enjoys working with data, has strong attention to detail, and takes pride in producing accurate and well-structured work. You will work closely with the Sales Manager, Field Sales Directors, RevOps, and other internal teams to help maintain high-quality reporting, strong CRM discipline, and consistent sales processes.

This is a good opportunity for someone who wants to build experience in sales operations, reporting, CRM systems, and commercial analysis within a dynamic business environment.

What you'll do

• Report to the Sales Manager and support day-to-day sales administration activities
• Help Field Sales Directors maintain accurate pipeline updates and stage forecasting in the CRM
• Prepare recurring sales, pipeline, and forecast reports with a high level of accuracy and attention to detail
• Carry out data checks, reconciliations, and follow-up actions to improve pipeline integrity and reporting quality
• Work with sales stakeholders to resolve missing, incomplete, or inconsistent CRM information
• Support data hygiene and accuracy across CRM systems, initially in Salesforce and during migration to Microsoft Dynamics
• Assist with CRM migration activities, including data validation, testing, user support, training coordination, and documentation
• Help prepare structured reporting and presentation material for Senior Management, forecast reviews, and business reviews
• Collaborate with RevOps and cross-functional teams to support consistent processes and reporting standards
• Provide administrative support to sales enablement activities and internal communications
• Assist in improving Excel-based reporting templates, trackers, and reporting packs where needed

You should have
 

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Remember, you are not solely your CV. Give your transferable skills the chance to tell the full story. Channel the power of YOU and apply!

• South African Citizen
• Completed qualification in Business, Finance, Technology, Analytics, Economics, Accounting, or a related field
• Strong interest in reporting, data quality, business processes, and commercial operations
• Good Excel skills, including sorting, filtering, formulas, and pivot tables
• Confidence working with numbers and large sets of data
• Strong attention to detail, with a focus on accuracy and data integrity
• Clear written and verbal communication skills
• A proactive and organized approach, with the ability to follow up and close gaps
• Ability to work independently, manage multiple priorities, and meet deadlines
• Willingness to learn new systems, processes, and tools quickly

You will be part of the 2026 Graduate Program, which will run for 12 months
You will be based in the Centurion office

Preferred

• Previous involvement in a CRM migration or transformation project
• Knowledge of RevOps or sales forecasting processes
• Experience using Excel for reporting or analysis beyond basic administration
• Prior exposure to SaaS or technology sales environments
• Experience supporting a global or multi-region sales team

Who will love this job?

• A trusted team player – you build strong partnerships across teams and communicate concepts in a clear, practical way
• A growth driver – you adapt quickly in evolving environments and continuously seek opportunities to improve tools and processes
• A game changer – you proactively identify inefficiencies, recurring issues or gaps and recommend thoughtful, scalable solutions
• A leader – you take ownership of challenges and see solutions through from concept to optimisation
• A strategist – you balance business needs with possibilities, ensuring solutions improve productivity and efficiency

Our story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect, use, and pay for the services they value most. For over 40 years, our technologies and people have helped some of the world's most recognisable brands solve their toughest business challenges.

By channelling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are committed to doing good work. We're high on respect and low on ego, making us an easy company to do business with and a best place to work. We cultivate a culture based on integrity, innovation, and impact across all our locations, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world.

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.