INTERNSHIP DETAILS

Operations Business Analyst Intern

CompanyIntelcom
LocationMontreal
Work ModeOn Site
PostedApril 30, 2026
Internship Information
Core Responsibilities
Analyze and document logistics processes to identify efficiency opportunities and cost savings. Collaborate with stakeholders to gather requirements and support the development of key performance indicators.
Internship Type
full time
Company Size
2920
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Intelcom est une entreprise de logistique du dernier kilomètre chef de file dans le secteur du commerce électronique. Nos équipes d’un bout à l’autre du Canada ainsi que notre réseau d’entrepreneurs indépendants contribuent aux activités quotidiennes d’Intelcom. En innovant constamment et en adoptant une approche unique en matière de technologies logistiques, Intelcom est résolument tournée vers l’avenir afin de continuer à offrir une efficacité opérationnelle toujours plus grande. __ Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations. Through constant innovation and a unique approach to logistics technology, Intelcom is focused on what’s ahead to continue delivering new levels of operational efficiency.
About the Role

Make your internship count

At Intelcom, interns don’t just observe, they contribute meaningfully to real projects that shape how we operate. You’ll gain hands-on experience, grow your skills, and explore long-term career opportunities in a fast-moving, innovation-driven environment.

We are seeking an Operations Business Analyst Intern to support logistics process optimization and contribute to operational improvement initiatives. This is an exciting opportunity to gain hands-on experience in transportation systems, warehouse technologies, and data tools that drive performance across Intelcom’s logistics network. 

Responsibilities 

  • Analyze and document logistics and transportation processes to identify opportunities for efficiency and cost savings. 

  • Collaborate with stakeholders to gather business requirements and ensure alignment with operational goals. 

  • Support the development and tracking of key performance indicators (KPIs). 

  • Contribute to the evaluation and implementation of process and technology improvements. 

  • Draft business requirement documents to guide operational technology enhancements. 

  • Identify operational challenges and propose data-driven solutions. 

  • Create and maintain documentation, including process flows and user guides. 

  • The role involves daily (or regular) communication with pan-Canadian stakeholders. 

Qualifications 

  • Currently in 3rd or 4th year of pursuing a bachelor's degree, or pursuing a master's degree, in logistics, supply chain management, or a related field. 

  • Strong analytical and problem-solving skills with a focus on operational processes. 

  • Eagerness to understand and optimize logistical and transportational systems. 

  • Strong collaboration and communication skills to convey operational insights clearly. 

 

#LI-DNI #IG-DNI 

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.

Key Skills
LogisticsSupply chain managementData analysisProcess optimizationBusiness requirementsKPI trackingTransportation systemsWarehouse technologiesProblem-solvingCommunicationStakeholder collaborationDocumentationOperational improvement
Categories
LogisticsData & AnalyticsTransportationManagement & Leadership