INTERNSHIP DETAILS

IT SUPPORT INTERN

CompanyRiverside Mfg LLC
LocationNot specified
Work ModeOn Site
PostedApril 30, 2026
Internship Information
Core Responsibilities
The IT Support Intern is responsible for providing daily plant support, including troubleshooting hardware and software issues. They will also configure and deploy IT equipment while performing routine maintenance across multiple sites.
Internship Type
regular part time
Salary Range
$18 - $20
Company Size
90
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Riverside Mfg., LLC specializes in manufacturing electrical systems and products for harsh environment vehicles and equipment. For over 60 years, Riverside has earned a reputation for excellence in building to print, collaborating on custom electronic designs, manufacturing electrical products, as well as designing & printing Industrial labels & name plates.
About the Role

Job description

IT Support Analyst is responsible for daily plant support for IT infrastructure, including troubleshooting, diagnosing and resolving issues related to computer hardware and software. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. 

Duties:

  • Configure, deploy, and track desktop, laptop, printers and other IT equipment.
  • Troubleshoot and resolve Help Desk Tickets of Users in multiple sites
  • Perform routine maintenance and administrative tasks including printer and other hardware maintenance.
  • Assist other team members in any other areas as needed.
  • Implement IT infrastructure improvements throughout the enterprise
  • Implement new technologies and work flows to improve efficiency and productivity throughout the enterprise

Qualifications/Education:

  • A minimum of two years of experience (or education) demonstrating competency in: Technical Support; Remote Support; Desktop Support; Windows; Networking; Phone System Support; Break/Fix. LAN/WAN, hardware and software issues and troubleshooting and maintaining routers and switches in a multi-site enterprise IP network.
  • Strong analytical and problem-solving skills.
  • Experience monitoring progress of projects and working independently and proactively within tight, concurrent deadlines with accuracy.
  • Ability to communicate professionally and effectively internally and externally in a team environment
  • Must be US Person
  • Ability to work part-time hours during normal business hours


Key Skills
Technical SupportRemote SupportDesktop SupportWindowsNetworkingPhone System SupportBreak/FixLAN/WANHardware TroubleshootingSoftware TroubleshootingRoutersSwitchesIP NetworkProblem-solvingAnalytical Skills
Categories
TechnologyCustomer Service & SupportManufacturing