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INTERNSHIP DETAILS

Trustco Bank Internship Program - Shape Your Future!

CompanyTrustco Bank

LocationTown of Glenville

Work ModeOn Site

PostedMay 1, 2026

Internship Information

Core Responsibilities

The intern will conduct on-site branch visits to monitor performance, evaluate operational standards, and ensure customer experience excellence. They will act as a coach and accountability partner to branch teams while documenting observations and action plans for leadership.

Internship Type

active regular part time

Company Size

769

Visa Sponsorship

Language

English

Working Hours

40 hours

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the company's application page

About The Company

Trustco Bank: Your Home Town Bank Since 1902 Since opening its doors in 1902 in Schenectady, New York, Trustco Bank has proudly served as the low-cost provider of high-quality banking products and services. Upholding traditional banking principles, Trustco has navigated through market changes without succumbing to fleeting trends that have led many banks to close. In 2002, Trustco embarked on an ambitious expansion, establishing over 80 new branches across Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, with more than 135 locations, including 51 in Florida, Trustco Bank remains grounded in its commitment to personalized, friendly service. Customers are always welcomed by name, reinforcing the community-oriented approach that is a hallmark of the Trustco experience. Specializing in residential mortgage lending, Trustco offers a diverse array of deposit and loan products, ensuring customers find solutions tailored to their needs. As of September 30, 2024, Trustco Bank proudly reported assets totaling $6.1 billion. It's remarkable commitment to profitability is highlighted by over 100 consecutive years of dividend payments to shareholders and a strong performance even through recent financial crises. Notably, in April 2018, S&P Global Intelligence recognized Trustco Bank as the 15th best-performing savings bank in the nation. The bank is publicly traded on NASDAQ under the ticker TRST. Moreover, Trustco Bank is dedicated to promoting a diverse workforce. Committed to equal opportunity employment, the bank ensures that all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Trustco Bank stands as more than just a financial institution; it is a steadfast partner in the community, dedicated to providing exceptional service.

About the Role

Trustco Bank Branch Performance Internship Program - Shape Your Future!
Salary: $20

FLSA Status: Non-Exempt | Supervisory Role: No

Why Join Us?

Join a leading financial institution and launch your career with Trustco Bank's exciting Internship Program!

Trustco Bank is proud to offer a comprehensive internship program designed to provide real-world experience, professional development, and potential full-time employment opportunities. We are seeking highly motivated and talented students to join our team and contribute to our continued success. This is a fantastic chance to apply your academic knowledge, develop valuable skills, and explore a career in the financial industry.

About the Branch Performance Internship Role

The Branch Performance Intern is a dynamic, field-based leadership role responsible for supporting and strengthening performance across multiple branch locations. This position partners closely with branch leadership to reinforce professional standards, operational consistency and customer experience excellence.

This role is not desk-based and requires frequent travel, visiting approximately five (5) branches per week, with follow-up visits conducted to ensure completion of action items and sustained performance improvements. The Branch Performance Manager serves as a coach, resource, and accountability partner to branch teams.

Key Responsibilities

• Conduct regular on-site branch visits and follow-up visits to ensure execution of action items.
• Monitor and evaluate branch performance related to customer engagement.
• Evaluate branch appearance, cleanliness, marketing materials, and professional dress standards.
• Document observations, action plans, and outcomes for leadership review.
• Collaborate with branch leadership and internal partners to drive continuous improvement.

This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.

Qualifications:

Currently enrolled in a degree program at an accredited college or university.
Strong academic record.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong analytical and problem-solving skills.
Proficiency in Microsoft Office Suite.
A genuine interest in the financial services industry.

Travel

High travel requirement (75%) across the assigned branch network.

Trustco Bank is an Equal Opportunity/Affirmative Action Employer. We are committed to providing equal opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We strongly encourage applications from all qualified individuals.

Equal Employment Opportunity Statement:

Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following:

• Hiring, placement, upgrading, transfer, demotion or promotion

• Recruitment, advertising or solicitation for employment

• Treatment during employment

• Rates of pay or other forms of compensation

• Selection for training, including apprenticeship

• Layoff or termination

It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.

Key Skills

CommunicationInterpersonal skillsAnalytical skillsProblem-solvingMicrosoft Office SuiteCoachingPerformance monitoringOperational consistencyCustomer engagementLeadership