Intern

Job Summary

Job Summary

As a Renewals Analyst Intern, you will support the renewals team in managing and analysing support contract data related to hardware storage products. This role is ideal for someone pursuing a career in business operations, analytics, or sales support in the tech or hardware industry. You will gain hands-on experience working with CRM tools, understanding support lifecycle processes, and collaborating cross-functionally in a fast-paced environment. 

Job Requirements

• Support the team with data entry and validation tasks in CRM and ERP systems (e.g., Salesforce, SAP, NetApp internal systems)
• Help generate reports and summaries on renewal status, pipeline health, and customer engagement.
• Collaborate with internal teams including Sales, Customer Success, and Finance, sales Operations to support the renewal process.
• Collaboration with partners and distributor to assist renewals team operations.
• Participate in process improvement initiatives and suggest enhancements to increase efficiency.
• Learn and document standard operating procedures (SOPs) related to renewal workflows.
• Strong interest in sales operations, customer success, or business analytics.
• Basic proficiency in Microsoft Excel, Microsoft PowerPoint.
• Good analytical and communication skills.
• Ability to work independently and as part of a collaborative team.
• Attention to detail and a willingness to learn enterprise systems and tools
• Exposure to CRM tools like Salesforce or quoting platforms.
• Interest in hardware, IT infrastructure, or B2B tech.
• Coursework or experience in data analysis, business systems, or customer relationship management.
• A chance to contribute to high-impact projects and gain visibility into cross-functional operations. 

Education

• Currently pursuing an Undergrad degree in business, Operations, Finance, or a related field.
• This role requires the intern to be avaialble for full time role - 6 months ( July - Dec)