INTERNSHIP DETAILS

Lehre im Büro/Kundenservice (w/m/d) 2026

CompanyHORNBACH
LocationRum
Work ModeOn Site
PostedMay 27, 2026
Internship Information
Core Responsibilities
Handle customer inquiries within the HORNBACH Project and Service Center. Find appropriate solutions for customers using various IT systems and office programs.
Internship Type
full time
Company Size
19
Visa Sponsorship
No
Language
German
Working Hours
40 hours
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About The Company
This is the official account of HORNBACH Holding AG & Co. KGaA (ISIN: DE0006083405; Symbol: HBH). HORNBACH is an independent, family-run European home improvement company which is listed on the Frankfurt Stock Exchange and part of the SDAX. It’s largest and most important subsidiary is HORNBACH Baumarkt AG, which operates DIY megastores and online shops in 9 European countries. The Group also includes HORNBACH Baustoff Union, a regional builders’ merchant business, as well as HORNBACH Immobilien AG which develops retail real estate for the Group. HORNBACH caters for customers who pursue their own DIY projects or run a commercial builders’ business. For our clients, we offer a broad and deep product range, meeting high standards of quality, reliability, and accessibility. We are proud to be known for our excellent project-related services in store and online. Through this profile, we aim to provide interesting and exciting insights into our company and show why we are one of the leading home improvement companies and stocks in Europe. Our imprint as well as our privacy policy can be found on our website: Imprint: www.hornbach-holding.de/en/imprint Data Protection: https://www.hornbach-holding.de/en/data-protection
About the Role

 

#Lehrberuf: Bürokaufmann/frau  
#Ausbildungsdauer: 3 Jahre 

 


DU WILLST ...

 

  • kein Büro mit 4 Wänden sondern mitten im Geschehen sein.
  • im HORNBACH Projekt und Servicecenter die Anfragen unserer Kunden bearbeiten. 
  • für jeden Kunden die passende Lösung finden. 
  • mit verschiedenen EDV-Systemen und Office-Programmen arbeiten. 

 


DU KANNST ...

 

  • eine zukunftsorientierte und sichere Ausbildung starten. 
  • ab deinem 2. Lehrjahr eine zusätzliche Urlaubswoche genießen. 
  • mit unserer Einführungswoche einen optimalen Start in deine Lehrzeit bekommen.
  • dich auf Zusammenhalt, Teamarbeit und Unterstützung von deinen Lehrlingspaten freuen. 
  • im „Escape the room“ Game und vielen weiteren innovativen Lernformaten, HORNBACH von einer ganz anderen Seite kennenlernen. 
  • mit unserer LERNAPP immer am Laufenden sein. 
  • durch Lehrlingsprojekte die abwechslungsreiche HORNBACH Welt erleben. 
  • die Möglichkeit bekommen Lehre mit Matura zu absolvieren. 

 

 

Key Skills
Customer ServiceOffice AdministrationIT SystemsMicrosoft OfficeProblem SolvingTeamwork
Categories
AdministrativeCustomer Service & SupportRetail
Benefits
Additional week of vacation starting from the 2nd year of apprenticeshipIntroduction week for an optimal startMentorship from apprentice sponsorsInnovative learning formats including 'Escape the Room' gamesAccess to a learning appOpportunity to complete apprenticeship with Matura (high school diploma)