INTERNSHIP DETAILS

Intern, Marketing

CompanySephora
LocationKuala Lumpur
Work ModeOn Site
PostedJune 14, 2026
Internship Information
Core Responsibilities
The intern will draft creative briefs for retail and CRM campaigns while coordinating with social media and PR teams for brand activations. They will also analyze campaign performance and maintain budget and event trackers for the loyalty program.
Internship Type
full time
Company Size
51019
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Sephora is the world’s leading global prestige beauty retail brand. With our curation of more than 500 brands and our own label, Sephora Collection, we offer the most unique and diverse range of prestige beauty products, tailored to our customers’ needs from fragrance to make-up, haircare, skincare and beyond, as we constantly reimagine the world of prestige beauty. Operating in 35 markets, whether it’s at one of our 3,200 retail stores or our 20 offices worldwide, we create an environment where our people can innovate, collaborate, and create. We build memorable, joyful experiences for our clients, and become experts in products, brands, ingredients, and more. At Sephora, our work is driven by our values, through which we lead, imagine, grow, and inspire each other every day. You can be part of a caring community where you can build a fulfilling career path, your growth is in your hands. We believe that beauty thrives in diversity and discovery. Our purpose is to champion a world of inspiration and inclusion where everyone can celebrate their beauty. We are committed to making a positive change in our industry and to create a space where everyone, including our 50,000 colleagues and 74 million loyal customers, can embrace authenticity and celebrate their beauty as themselves and as a community. Join us and belong to something beautiful.
About the Role

About Sephora

Sephora, a division of LVMH – Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than three thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora Southeast Asia is a high growth division of leading global beauty retailer, Sephora. Our teams run omni-channel retail businesses in Singapore, Thailand, Australia and Malaysia, franchise operations in India & Indonesia and we run ecommerce only businesses (the first in the world globally for Sephora!) in Philippines, Hong Kong and New Zealand. Our success is built on innovation, a unique product portfolio, market leading digital capability, and our exceptional people! With ambitious growth plans we are always looking for talented people who are passionate about building businesses and developing themselves and our customers’ experience.

 

Job Responsibilities:

  1. Draft creative briefs for:
    • Retail campaigns and mall partnerships
    • BAU brand-led and CRM campaigns
  2. Collaborate with social media and PR teams on social content for brand and loyalty activations.
  3. Coordinate with stakeholders to ensure accurate and timely setup of brand and loyalty events on Sephora channels to maximize awareness and RSVPs.
  4. Coordinate with the Regional Loyalty team to execute monthly Rewards Boutique updates, driving online and in-store redemptions.
    • Create the monthly Rewards Boutique marketing communication plan.
  5. Monitor ongoing brand partnership and CRM campaigns, ensuring stock availability and timely marketing communications.
  6. Assist in identifying optimization opportunities to enhance brand campaigns and promotions both online and in stores.
    • Contribute to the brand promotional campaign optimization plan.
  7. Analyze campaign performance for brand and loyalty initiatives and create monthly post-mortem reports.
    • Prepare performance analysis reports for BAU Brand and Loyalty campaigns.
  8. Maintain accurate tracking of retail and loyalty-related costs in the marketing budget tracker.
  9. Maintain trackers of:
    • CRM & Brand Store Events

 

What You Will Learn:

This internship provides a comprehensive understanding of CRM and marketing operations, honing skills in project coordination and teamwork within the beauty industry. You'll gain practical experience in coordinating and executing CRM & Brand campaigns, navigating vendor processes, and sourcing brand samples for rewards and gifts.

You'll also develop strong collaboration skills by working with external stakeholders and cross-functional teams, including category and e-commerce. Ultimately, you'll contribute to the successful operation of the Sephora Beauty Pass loyalty program and learn effective communication and project management techniques essential in marketing and customer relationship management, whilst gaining insights & experiences within the beauty industry, understanding retail & brand dynamics.

 

Who We’re Looking For:

Requirements:

  • Currently pursuing a diploma/degree in Marketing, Communications, Business, or a related field
  • Strong interest in beauty, retail, or lifestyle brands
  • Proficient in Microsoft Office (especially Excel & PowerPoint); Canva or Adobe Suite is a plus
  • Comfortable with basic performance tracking and digital marketing tools
  • Strong organizational and communication skills
  • Able to manage multiple timelines and support cross-functional teams
  • Social media savvy (Instagram, TikTok, YouTube)
  • Willing to support occasional evening/weekend events/activations 
Key Skills
Creative BriefingCRMProject CoordinationPerformance TrackingDigital MarketingSocial Media ManagementStakeholder ManagementBudget TrackingMarket AnalysisMicrosoft ExcelMicrosoft PowerPointCanvaAdobe SuiteCommunication SkillsOrganizational SkillsEvent Coordination
Categories
MarketingRetailCreative & MediaCustomer Service & SupportAdministrative