INTERNSHIP DETAILS

Learning & Development Coordinator/ Intern Northern Europe (F/M/X)

CompanyAccorCorpo
LocationLondon
Work ModeOn Site
PostedMay 6, 2026
Internship Information
Core Responsibilities
Support the Accor Academy team in the administrative and operational management of training activities and logistics. Manage enrolments, maintain participant databases, and handle reporting for compliance e-learning.
Internship Type
intern
Company Size
22491
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history. As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels. Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.
About the Role

Company Description

Join the Accor Group, an ecosystem of over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations.​ 

With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.​ 

Become a Heartist®, and let your heart guide you into a world where life pulses with passion. 

#WeAreHeartists 

To discover the life that awaits you at Accor, visit https://careers.accor.com/ 

 

 

Job Description

As a Learning & Development Coordinator / Intern Northern Europe, you will support the Accor Academy team in the administrative and operational management of training activities. 

You will play a key role in ensuring the smooth execution of training programs, supporting the L&D Manager in day-to-day operations, and contributing to a high-quality learner experience. 

Desirable to live in or have easy access to London.

What will you do?  

  • Manage training enrolments and maintain participant lists  

  • Coordinate training logistics, schedules, and room bookings  

  • Support the administrative follow-up of training sessions  

  • System support and reporting of compliance e-learning 

  • Collect and consolidate participant data from hotels  

  • Prepare and distribute training materials and certificates  

  • Maintain and update training databases and tracking tools  

  • Support reporting and data analysis (mainly in Excel)  

  • Use internal systems (Learn Your Way, Mapal) to track training activities  

  • Support invoicing via internal financial system 

  • Assist with communication, translations, and general team support 

Qualifications

Our ideal profile would be:  

  • Strong proficiency in Microsoft Office tools, especially Excel (data tracking, processing, and basic reporting), Outlook and PowerPoint  

  • Strong attention to detail and organizational skills  

  • Ability to manage and process data accurately  

  • Ability to handle multiple tasks and priorities simultaneously  

  • Structured, reliable, and proactive working style 

  • Native English speaker, additional language proficiency will be considered as a bonus   

  • Keen interest in Learning & Development and HR related area of specialism 

Additional Information

What's in there for you? 

  • Unique opportunity to develop your career with worldwide Augmented Hospitality leaders. 

  • Package of benefits and perks of working for Accor, including discounts for hotels worldwide, annual bonus based on your own performances, and much more! 

  • Work in a multi-national team. 

  • Hybrid way of working (3 days in the office + 2 days at home). 

  • Learning opportunities. 

  • Corporate Social Responsibility activities. 

If this role speaks to your ambitions, take the next step in your journey and apply today! #WeAreHeartists 

  • Job-Category: Talent & Culture
  • Job Type: Internship
  • Key Skills
    Microsoft ExcelMicrosoft OutlookMicrosoft PowerPointData TrackingData AnalysisTraining CoordinationAdministrative SupportReportingOrganizational SkillsEnglish Proficiency
    Categories
    Human ResourcesHospitalityAdministrativeEducation
    Benefits
    Hotel Discounts WorldwideAnnual Performance BonusLearning OpportunitiesCorporate Social Responsibility Activities