INTERNSHIP DETAILS

Systems Support Analyst Intern

CompanyArkansas Children's Hospital
LocationLittle Rock
Work ModeOn Site
PostedMay 6, 2026
Internship Information
Core Responsibilities
The role is responsible for the installation, maintenance, and general support of IT operations systems and hardware. Key tasks include monitoring network equipment, managing inventory databases, and providing first-level technical support.
Internship Type
part time
Company Size
3988
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Arkansas Children's is the only healthcare system in the state solely dedicated to caring for Arkansas' more than 700,000 children. The private, non-profit organization includes two pediatric hospitals, a pediatric research institute and USDA nutrition center, a philanthropic foundation, a nursery alliance, statewide clinics, and many education and outreach programs — all focused on fulfilling a promise to define and deliver unprecedented child health. Arkansas Children’s Hospital (ACH) is a 336-bed, Magnet-recognized facility in Little Rock operating the state’s only Level I pediatric trauma center; the state's only burn center; the state's only Level IV neonatal intensive care unit; the state's only pediatric intensive care unit; the state’s only pediatric surgery program with Level 1 verification from the American College of Surgeons (ACS); the state’s only magnetoencephalography (MEG) system for neurosurgical planning and cutting-edge research; and the state's only nationally recognized pediatric transport program. Arkansas Children’s Hospital is nationally ranked by U.S. News & World Report in seven pediatric specialties (2022—2023): Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology and Urology. Arkansas Children’s Northwest (ACNW), the first and only pediatric hospital in the Northwest Arkansas region, is a level IV pediatric trauma center. ACNW operates a 24-bed inpatient unit; a surgical unit with five operating rooms; outpatient clinics offering over 20 subspecialties; diagnostic services; imaging capabilities; occupational therapy services; and Northwest Arkansas' only pediatric emergency department, equipped with 30 exam rooms. Generous philanthropic and volunteer engagement has sustained Arkansas Children's since it began as an orphanage in 1912, and today ensures the system can deliver on its promise of unprecedented child health. To learn more, visit archildrens.org.
About the Role

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.

Work Shift:

Please see job description for details.

Time Type:

Part time

Department:

CC097130 Information Systems

Summary:

Additional Information:

This position will be responsible for installation, maintenance, and general support of all systems within IT Operations. Position will evaluate and perform inventory of all computer hardware and assist Desktop Support and Networking staff.

Required Education:

High school diploma or GED or equivalent

Recommended Education:

Associate's Degree in a related field of study.

Required Work Experience:

High School Diploma/GED, or 2 years of experience in lieu of a diploma/GED.

Recommended Work Experience:

Required Certifications:

Recommended Certifications:

A+ - CompTIA, Network+ - CompTIA, Security+ - CompTIA

Description

1. Observes and monitors computers, database applications, and network equipment for faulty output and errors to ensure overall correct operation procedures.

2. Performs day-to-day maintenance of systems and network hardware.

3. Performs tape management process.

4. Documents the installation and removal of equipment.

5. Prepares old PCs and outdated equipment for removal.

6. Creates and edits inventory databases.

7. Receives and responds to incidents for operational areas.

8. Performs first level support diagnosis and resolves when possible or reports to appropriate technical staff for resolution.

9. Performs other duties as assigned. that are in the determination of management associated with the position and are commensurate with the incumbent's knowledge and experience.

10. Rotating On-Call Pager.

11. Performs other duties as assigned.

  

Key Skills
Systems SupportHardware InstallationNetwork MaintenanceInventory ManagementFirst Level SupportTechnical DiagnosisTape ManagementDatabase Monitoring
Categories
TechnologyHealthcareCustomer Service & Support