Comcast Product Management Shield Co-op

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Job Summary

This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.

Program Overview
Comcast’s Drexel Co-op Program offers an exciting opportunity to gain hands-on experience, build lasting connections, and grow professionally in a dynamic and inclusive environment. This paid, 6-month immersive experience places students at the heart of our business, working alongside talented professionals on meaningful projects that contribute to real outcomes. As a trusted member of the team, you’ll gain exposure to the inner workings of a global media and technology company while developing skills that will serve you well in any career path.
Your experience will include:
• Hands-On Learning & Impactful Work: Tackle real business challenges, collaborate across teams, and contribute ideas that drive results from day one.
• Community, Connection & Giving Back: Build meaningful relationships through social events, peer engagement, and shared experiences. You’ll also have the opportunity to give back through Team UP, Comcast’s volunteer initiative, deepening your connection to both your community and your fellow students.
• Mentorship & Support: Receive guidance from experienced professionals through our dedicated mentorship program, helping you navigate your co-op and beyond.
• Professional Development: Participate in a custom onboarding experience, a curated learning series, and networking events designed to help you build new skills, explore career paths, and gain insights from professionals from across the organization.
At Comcast, we’re committed to investing in the next generation of innovators and leaders. Our Co-op Program is a transformative experience designed to help you grow, connect, and take the next step in your professional journey.

Job Description

Organization & Team Overview

Xfinity Shield (Xfinity Home evolution) is a Product under Comcast’s Growth and Ops umbrella, currently undergoing rapid innovation to launch a new Home Security product to Comcast’s more than 57 million customer relationships across the U.S. and Europe. 

Shield is in a critical build period in 2026, working to launch a net-new Home Security product based on Xfinity WiFi support.  This highly anticipated launch will position Xfinity to capture significant market share of the high-value, high-growth $40B home security market, and become a key competitor of ADT, Simplisafe, and Ring.  Forecast to drive significant revenue and customer adoption, the launch of Shield will be critical to increasing customer engagement and satisfaction with all Xfinity core products.  The Product organization is highly invested in ensuring this team has expanded resources to meet delivery milestones. 

The Shield Product Marketing team is composed of a diverse group of professionals with varied backgrounds and career paths, bringing a well-rounded perspective to product development and execution. The team includes individuals with MBA training and rotational program experience, former Drexel co-op students who have transitioned into full-time roles, and professionals who began their careers in field operations and later moved into headquarters positions. Additionally, team members have cross-functional experience, having transitioned from adjacent product categories such as WiFi and Mobile.

This diversity of experience strengthens the team’s ability to approach challenges from multiple angles, combining strategic thinking, customer empathy, technical understanding, and operational insight.  It also reflects a strong culture of internal mobility and talent development, demonstrating a clear pathway for early-career talent, including co-op participants, to grow and succeed within the organization.

Role Description

As a Co-op on the Shield team, you would have the opportunity to provide critical support across all product launch activities, giving you invaluable exposure to a full product lifecycle, while also building in-depth early-career experience aligned with Comcast’s long-term innovation strategy. 

This is a rare opportunity to be part of a product building from the ground up.  Core Product teams such as WiFi and Mobile are working in a business-as-usual state, having launched many years ago and introducing new evolutions and enhancements to the product over time.  Shield is a net-new home security product, building from the ground up, with a market disruptive experience and value proposition.  Experience like this is imperative to upward-mobility in Product Management/Marketing/tech roles, and will help to serve as a strong platform for your future professional growth.

This team has extensive work ahead, but truly enjoys working together and having fun along the way.  At times, the work can be ‘all hands on deck’, so the ideal candidate will be someone who isn’t shy about speaking up, sharing opinions and jumping into whatever work they can contribute to, partnering with different team members and cross-functional groups along the way. 

This role in particular will provide valuable and educational mentorship opportunities:

• Mentorship under both previous Drexel Co-Op and RLP program ‘graduates’ who have moved into full-time roles on the Shield team
• Dedicated manager and structured onboarding plan by previous Co-op
• Access to mentors across Product, Marketing, Engineering, Sales and Design

What are some interesting problems the student will work on?

In this role, you will contribute significantly to the launch of Xfinity Shield, functioning as a junior product team member, embedded within the Shield product team and contributing across the full product lifecycle. 

Where can this student make an impact?

You’ll be working with a diverse, tenured, and expansive group at Comcast while we roll out the launch of Xfinity Shield.  This opportunity provides the ability to make a direct impact on the build and go-to-market strategy of a brand new product at Comcast.  Success in this role is characterized by providing a flawless product to market, with a seamless customer experience and faster speed to market.

Job Responsibilities

Responsibilities include but are not limited to:

Product Development Support

• Assist in defining product requirements, future enhancements and next-gen products
• Support roadmap development and tracking against key milestones
• Conduct competitive analysis and market research on home security trends
• Collaborate with all cross-functional teams (engineering, design, marketing, supply chain, retail, digital, CXSO, etc) to support product delivery

Customer & Market Insights

• Analyze market data, customer feedback, usage data, and trends to identify opportunities
• Assist in developing user personas and journey maps
• Support voice-of-customer initiatives and usability testing

Go-To-Market & Launch Execution

• Contribute to all GTM activities, including positioning, messaging, and feature documentation
• Coordinate cross-functional readiness (marketing, operations, support, sales channels, tech)
• Help develop internal and customer-facing product materials

Data Analysis & Reporting

• Track product performance metrics and KPIs
• Build dashboards and summarize insights for stakeholders
• Support A/B testing and experimentation initiatives

Operational & Cross-Functional Support

• Prepare materials for product reviews and executive updates
• Document processes and maintain product artifacts
• Facilitate communication across distributed teams

Other duties and responsibilities as assigned.

Preferred Skills

• Strategic Thinking
• Execution / delivery focus – ability to work towards deadlines and deliver on time
• Ownership mindset – takes initiative and drives outcomes
• Curiosity & learning agility – rapidly acquires new knowledge
• Collaboration – works effectively across diverse teams
• Communication – translates complex ideas into clear narratives
• Adaptability – thrives in fast-paced, evolving environments
• High functionality in Excel data manipulation and PowerPoint building
• AI use to streamline processes / tasks
• Skills that would be a plus: 
  • Financial modeling
  • Personal interest in tech products and integration

• Preferred Majors: Business, Engineering, Marketing, Finance, Computer Science, MIS, AI, Economics

Minimum Qualifications and Eligibility Requirements

• Currently pursuing a bachelor’s degree from Drexel University, with a cooperative learning track.
• Available to work 40 hours per week for 6 months starting September 22, 2026, through March 26, 2027.
• Authorized to work in the United States with no current or future sponsorship needs
• Available to report in-person to the work location on the job posting

Accountability, Communication, Professional Etiquette, Relationship Building, Resilience, Teamwork

Compensation

Base Pay: $23.00

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. 

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Certifications (if applicable)

Relevant Work Experience

0-2 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.